What is Squarespace?
From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
86 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Squarespace?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Standard Templates
Content Security
Management Interface
E-Commerce Integration
Multi Channel Support
Translation Facilitation
Content Repository
Digital Asset Management
Social Media Integration
Analytics and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Vendor Support
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Squarespace Reviews
Maurice H.
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted May 2023
Easy to use for new businesses.
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Squarespace is a full-fledged website platform for beginner and advanced businesses/bloggers. It offers a ton of features which are easy to implement, right from the start.
What is your favorite aspect of this product?
It is simple to set up and work with. With only a few clicks, you can create a beautiful and responsive website that has a professional look. One other valuable feature is that you cannot make mistakes by adding the wrong code. Breaking the website is not possible, so you can try out a few things if needed.
What do you dislike most about this product?
The tiers seem to be unevenly spaced. Some features do not exist in lower tiers, and if you want them, you have to step up to the highest pricing to get them. Full on Analytics or Shop integration are some examples.
What recommendations would you give to someone considering this product?
If you are looking for a professional website builder and want to have quick and good results, Squarespace will be your best choice. No more tinkering with code (only if needed) and with only a few clicks, you will have a professional website in minutes!
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
Richard W.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Robust Content Management Platform
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Squarespace has domain registration capabilities and offers multiple TLD extensions.
What is your favorite aspect of this product?
It is easy to create and design stunning websites with Squarespace. It allows me to choose the most unique domain since it offers a wide range of TLDs.
What do you dislike most about this product?
Unfortunately, domain registration is expensive although I can buy elsewhere and point to it.
What recommendations would you give to someone considering this product?
Take time and contemplate all the features prior to implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Samantha S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
A truly fantastic and intuitive product!
Likeliness to Recommend
What differentiates Squarespace from other similar products?
They really care about their customers and providing the best experience.
What is your favorite aspect of this product?
The fact that it feels like I can customize and adjust it to work for my needs.
What do you dislike most about this product?
The training could be a little more hands on but it is easy enough to use.
What recommendations would you give to someone considering this product?
Do you research but know that Squarespace is truly one of the best.
Pros
- Performance Enhancing
- Caring
- Fair
- Helps Innovate
Please tell us why you think this review should be flagged.
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