Square, Inc.

Square eCommerce

Composite Score

8.2 /10

CX Score

8.3 /10

98 Reviews Write a Review

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What is Square eCommerce?

Square allows you to sell online on our site, with third party e-commerce sites and on your own site. With all three, you get next day deposits, can accept all major credit cards at one simple rate, and can integrate reporting and inventory with your offline sales.

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Awards & Recognition

Square eCommerce won the following awards in the B2C eCommerce category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

4 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

Square eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Square eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

90 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Square eCommerce?

7% Negative

7% Neutral

86% Positive

Pros

Respectful
Security Protects
Efficient Service
Fair

Feature Ratings

Average 78

Payment Processing

Reporting and Analytics

Microsite Management

Order Management

Content Management

Retargeting Capabilities

Predictive Recommendations

Order Portal

Content Localization

Integrated Search

Catalog Management

Vendor Capability Ratings

Average 77

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of Implementation

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Square eCommerce Reviews

Maite P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Efficient Electronic Commerce Management

Likeliness to Recommend

9 /10

What differentiates Square eCommerce from other similar products?

I can say that the tool is very complete, in general it has quite innovative systems to facilitate merchandise operations within its organization, it allows from digital payments as followed for calculations and visions more oriented to marketing

What is your favorite aspect of this product?

It allows to manage even the inventory without having to add another additional system, it is a complete tool for medium and small companies to improve the Menra in which the Billing System is made, it is not complicated to use and for any company it is not a Limiting

What do you dislike most about this product?

I have no criticisms who use this tool we understand to be used and what are the main benefits, so I have problems with this tool

What recommendations would you give to someone considering this product?

I recommend it for small commercial companies because it is not difficult or expensive to implement in addition is innovative and complete

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Jekabs S.

Role: Finance
Industry: Shipping
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Oct 2022

I think it has a huge potential to grow and help.

Likeliness to Recommend

7 /10

What differentiates Square eCommerce from other similar products?

For it it was ease of use at the start. Was really fast to understand all the things we looked for.

What is your favorite aspect of this product?

We liked how was with could start the work with it.

What do you dislike most about this product?

Sometimes was harder to get it right with data. But that was our own fault.

What recommendations would you give to someone considering this product?

I would recommend to try it for sure. We did not know what to expect and some team member wanted to try something else so in the end doing was trying was better than talking about doing.

Pros

Trustworthy
Saves Time
Altruistic
Security Protects

Cons

Less Performance Enhancing
Less Productive
Slower Product Innovation

Martin D.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

User-friendly with a plethora of functions!

Likeliness to Recommend

8 /10

What differentiates Square eCommerce from other similar products?

I appreciate that we may start with the free app and then upgrade for a modest price. It's simple to buy a domain straight via e-commerce. Plus, if we're already acquainted with Weebly, it's quite simple for using.

What is your favorite aspect of this product?

I can access a larger audience and trade my products throughout the globe. It is now simpler to reach clients online. The portal is offered without further cost upon sign-up. It's simpler to put things on offer and preserve an up-to-date inventory.

What do you dislike most about this product?

My main complaint is that several things which were featured on Weebly really aren't present on e-commerce. Furthermore, e-commerce was not as consumer-friendly. Often, what we design for our website doesn't appear the way it is meant to once this is released.

What recommendations would you give to someone considering this product?

It's ideal for a new business. With time, usage becomes more difficult.

Pros

Efficient Service
Saves Time
Helps Innovate
Continually Improving Product

Square eCommerce

What is Square eCommerce?

Company Details

Book a Free Demo Today!

Awards & Recognition

Square eCommerce Ratings

83 Likeliness to Recommend

90 Plan to Renew

1 Since last award

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Square eCommerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Microsite Management The solution provides the ability to create and deploy targeted product microsites, and the ability to optimize microsites for search engines.

Order Management Includes order entry, order processing, order tracking, and parts management.

Content Management Includes collaboration, check-in/check-out, and version control.

Retargeting Capabilities The solution provides the ability to surface targeted offers based on attributes such as cart abandonment or external triggers (i.e. from a CRM).

Predictive Recommendations The solution provides the ability to provide targeted product recommendations and offers to customers based on multiple data sources.

Order Portal Provides the ability for customers to log in to the portal to make purchases, view transactions and invoices, and make payments

Content Localization The solution provides support for multiple languages and currencies.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Square eCommerce Reviews

Maite P.

Efficient Electronic Commerce Management

Likeliness to Recommend

Pros

Jekabs S.

I think it has a huge potential to grow and help.

Likeliness to Recommend

Pros

Cons

Martin D.

User-friendly with a plethora of functions!

Likeliness to Recommend

Pros

Most Popular Square eCommerce Comparisons

Adobe Commerce

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WooCommerce

Oracle Commerce

Salesforce B2C Commerce Cloud

1
Since last award

1
Since last award

Feature Ratings

Payment Processing

Reporting and Analytics

Microsite Management

Order Management

Content Management

Retargeting Capabilities

Predictive Recommendations

Order Portal

Content Localization

Integrated Search

Catalog Management

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of Implementation

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Vendor Support