In Partnership With SelectHub
What is Spotler CRM?
Spotler CRM (formerly Really Simple Systems CRM) helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for small and mid-sized organizations yet also perfect for larger teams, our CRM is super-easy to set up and simple to use. There’s a customizable Sales CRM, plus options for Marketing and Service tools and further integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.
Company Details
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In Partnership With SelectHub
Spotler CRM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Spotler CRM.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
95 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Spotler CRM?
Pros
- Respectful
- Reliable
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Sales Management
Customer Service Management
Collaboration
Marketing Management
Analytics and Reporting
Activity and Workflow Management
Quote Contract and Proposal
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Sales Dashboard
Company Account Page
Account with Help Drawer
Tasks
Opportunities
Calendar View
Calendar Settings
Marketing Dashboard2
Email Designer1
Schedule an Email
Campaign Stats1
Campaign Stage Stats
An Introduction to our CRM
An Introduction to Simple Marketing
How to Add an Account
How to Add a Contact
How to Add an Opportunity
How to Add Tasks and Activities
How to Create Custom Fields
How to Import Data to Your CRM
How to Run CRM Listing Reports
How to Design Marketing Emails
How to Create Mailing Lists
Spotler CRM Reviews
Ridham S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2021
Very Simple, Intuitive & Powerful CRM Tool
Likeliness to Recommend
What differentiates Spotler CRM from other similar products?
Really Simple Systems is different than other ones because they solve a lot of problems of my business mentioned as below: - Centralized CRM data asset is available to whatever device I need to utilize in my location. - The integrated marketing section provides a fantastic perspective on my email campaigns, including analytics and easy interface widgets that offer me extremely valuable views on the data. - All my scattered data over the past twenty years has led to a single application, supported in one location by CRM activities, marketing automation, and sales management views.
What is your favorite aspect of this product?
The CRM system was customized to fit the demands of our company and the RSS team helped us brilliantly. We always receive a polite and prompt answer. It has been useful to follow the chance, connect it to the marketing and advance it to purchase. This helped us to assess and improve our marketing. The analysis allows management to see the hard work that the sales staff does. We are able to develop our finest sales tactics, such as outgoing calls vs e-mail effectiveness, to make sure we use the sales staff for the most.
What do you dislike most about this product?
We found it hard to find the major update not as versatile as the old marketing module. We have an established brand design, therefore we have striven to go to the RSS promotional tool and have been able to handle it with HTML with the aid of RSS support. However, the latest marketing module version has eliminated the features we used. We are addressing concerns but greater notice would have been welcomed about the basic changes in our marketing mailings.
What recommendations would you give to someone considering this product?
RSS is a wonderful business with which to work; they are friendly and quick. It was a joy, not aggressive, selling! We didn't regret the choice of RSS for our CRM. I have suggested RSS as a frequent user to colleagues who have been researching CRM products for their enterprises.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Christine F.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Perfect systems for customer relationship
Likeliness to Recommend
What differentiates Spotler CRM from other similar products?
Really Simple Systems has played very important role in bringing customers closer to our business enterprise.
What is your favorite aspect of this product?
The platform has been in touch with our remote team members to ensure there is effective collaboration. Customers are served best as they can receive their order requests from self service dashboard and get notification on the progress. Customers contacts are securely kept for engagement and getting updates.
What do you dislike most about this product?
There is no low work performance from this system.
What recommendations would you give to someone considering this product?
Really Simple Systems is very organized platform for building strong relationship between business and customers.
Pros
- Enables Productivity
- Inspires Innovation
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2021
Helps us keep track of business
Likeliness to Recommend
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Effective Service
Cons
- Slower Product Innovation
- Commodity Features
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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