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Spotler CRM Logo Award Winner Product Badge
Spotler CRM

Spotler CRM

Composite Score
7.1 /10
CX Score
7.4 /10
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Category
Spotler CRM
7.1 /10

What is Spotler CRM?

Spotler CRM (formerly Really Simple Systems CRM) helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for small and mid-sized organizations yet also perfect for larger teams, our CRM is super-easy to set up and simple to use. There’s a customizable Sales CRM, plus options for Marketing and Service tools and further integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Company Details

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Awards & Recognition

Spotler CRM won the following awards in the Customer Relationship Management - Small Business category

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Spotler CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spotler CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

95 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spotler CRM?

0% Negative
11% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 76

Lead Management

80

Account and Contact Management

80

Sales Management

78

Customer Service Management

77

Collaboration

75

Marketing Management

74

Analytics and Reporting

74

Activity and Workflow Management

73

Quote Contract and Proposal

73

Mobile

72

Telephony and Call Center Management

69

Vendor Capability Ratings

Average 76

Vendor Support

82

Ease of Implementation

81

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

77

Ease of Customization

76

Availability and Quality of Training

75

Ease of IT Administration

74

Product Strategy and Rate of Improvement

73

Ease of Data Integration

73

Breadth of Features

73

Spotler CRM Reviews

Julie F.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2020

Great product! Recommend for any industry!

Likeliness to Recommend

9 /10

What differentiates Spotler CRM from other similar products?

More features for higher volume

What is your favorite aspect of this product?

Simple browser settings

What do you dislike most about this product?

Slow customer service response

What recommendations would you give to someone considering this product?

Research the product and do a demo

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Ashley F.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2020

Easy to use and intuitive.

Likeliness to Recommend

7 /10

What differentiates Spotler CRM from other similar products?

It is a more robust intuitive program with great customer service.

What is your favorite aspect of this product?

The ease of use and trainability.

What do you dislike most about this product?

Sometimes the Customer service response time is lacking.

What recommendations would you give to someone considering this product?

Do your research and compare CRMs.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Saves Time

Heather G.

  • Role: Operations
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2020

Live the product and makes life easier!

Likeliness to Recommend

5 /10

What differentiates Spotler CRM from other similar products?

Easy to implement

What is your favorite aspect of this product?

Accessibility

What do you dislike most about this product?

Need to train

What recommendations would you give to someone considering this product?

Just try it and you will learn

Pros

  • Performance Enhancing
  • Unique Features
  • Client Friendly Policies
  • Fair

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