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Spotler CRM Logo Award Winner Product Badge
Spotler CRM

Spotler CRM

Composite Score
7.7 /10
CX Score
7.9 /10
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Spotler CRM
7.7 /10

What is Spotler CRM?

Spotler CRM (formerly Really Simple Systems CRM) helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for small and mid-sized organizations yet also perfect for larger teams, our CRM is super-easy to set up and simple to use. There’s a customizable Sales CRM, plus options for Marketing and Service tools and further integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Company Details

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Awards & Recognition

Spotler CRM won the following awards in the Customer Relationship Management - Small Business category

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Spotler CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spotler CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

95 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spotler CRM?

0% Negative
11% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 76

Lead Management

80

Account and Contact Management

80

Sales Management

78

Customer Service Management

77

Collaboration

75

Marketing Management

74

Analytics and Reporting

74

Activity and Workflow Management

73

Quote Contract and Proposal

73

Mobile

72

Telephony and Call Center Management

69

Vendor Capability Ratings

Average 76

Vendor Support

82

Ease of Implementation

81

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

77

Ease of Customization

76

Availability and Quality of Training

75

Ease of IT Administration

74

Product Strategy and Rate of Improvement

73

Ease of Data Integration

73

Breadth of Features

73

Spotler CRM Reviews

Ridham S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Very Simple, Intuitive & Powerful CRM Tool

Likeliness to Recommend

9 /10

What differentiates Spotler CRM from other similar products?

Really Simple Systems is different than other ones because they solve a lot of problems of my business mentioned as below: - Centralized CRM data asset is available to whatever device I need to utilize in my location. - The integrated marketing section provides a fantastic perspective on my email campaigns, including analytics and easy interface widgets that offer me extremely valuable views on the data. - All my scattered data over the past twenty years has led to a single application, supported in one location by CRM activities, marketing automation, and sales management views.

What is your favorite aspect of this product?

The CRM system was customized to fit the demands of our company and the RSS team helped us brilliantly. We always receive a polite and prompt answer. It has been useful to follow the chance, connect it to the marketing and advance it to purchase. This helped us to assess and improve our marketing. The analysis allows management to see the hard work that the sales staff does. We are able to develop our finest sales tactics, such as outgoing calls vs e-mail effectiveness, to make sure we use the sales staff for the most.

What do you dislike most about this product?

We found it hard to find the major update not as versatile as the old marketing module. We have an established brand design, therefore we have striven to go to the RSS promotional tool and have been able to handle it with HTML with the aid of RSS support. However, the latest marketing module version has eliminated the features we used. We are addressing concerns but greater notice would have been welcomed about the basic changes in our marketing mailings.

What recommendations would you give to someone considering this product?

RSS is a wonderful business with which to work; they are friendly and quick. It was a joy, not aggressive, selling! We didn't regret the choice of RSS for our CRM. I have suggested RSS as a frequent user to colleagues who have been researching CRM products for their enterprises.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Christine F.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Perfect systems for customer relationship

Likeliness to Recommend

9 /10

What differentiates Spotler CRM from other similar products?

Really Simple Systems has played very important role in bringing customers closer to our business enterprise.

What is your favorite aspect of this product?

The platform has been in touch with our remote team members to ensure there is effective collaboration. Customers are served best as they can receive their order requests from self service dashboard and get notification on the progress. Customers contacts are securely kept for engagement and getting updates.

What do you dislike most about this product?

There is no low work performance from this system.

What recommendations would you give to someone considering this product?

Really Simple Systems is very organized platform for building strong relationship between business and customers.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Caring
  • Saves Time
  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2021

Helps us keep track of business

Likeliness to Recommend

8 /10

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Effective Service

Cons

  • Slower Product Innovation
  • Commodity Features
  • Charges for Enhancements

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