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Spotler CRM Logo Award Winner Product Badge
Spotler CRM

Spotler CRM

Composite Score
7.7 /10
CX Score
7.9 /10
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Category
Spotler CRM
7.7 /10

What is Spotler CRM?

Spotler CRM (formerly Really Simple Systems CRM) helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for small and mid-sized organizations yet also perfect for larger teams, our CRM is super-easy to set up and simple to use. There’s a customizable Sales CRM, plus options for Marketing and Service tools and further integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Company Details

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Awards & Recognition

Spotler CRM won the following awards in the Customer Relationship Management - Small Business category

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Spotler CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spotler CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

95 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spotler CRM?

0% Negative
11% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 76

Lead Management

80

Account and Contact Management

80

Sales Management

78

Customer Service Management

77

Collaboration

75

Marketing Management

74

Analytics and Reporting

74

Activity and Workflow Management

73

Quote Contract and Proposal

73

Mobile

72

Telephony and Call Center Management

69

Vendor Capability Ratings

Average 76

Vendor Support

82

Ease of Implementation

81

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

77

Ease of Customization

76

Availability and Quality of Training

75

Ease of IT Administration

74

Product Strategy and Rate of Improvement

73

Ease of Data Integration

73

Breadth of Features

73

Spotler CRM Reviews

Sandra K.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Easy to use and many options available

Likeliness to Recommend

8 /10

What differentiates Spotler CRM from other similar products?

Ease of use

What is your favorite aspect of this product?

Easy to set up

What do you dislike most about this product?

No complaints, I’m happy with the variety of options

What recommendations would you give to someone considering this product?

It has a lot of storage available and unlimited contacts, that alone was convincing for me

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Acts with Integrity

Brandon S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Solid platform. Solid product.

Likeliness to Recommend

6 /10

What differentiates Spotler CRM from other similar products?

The customer service and training available.

What is your favorite aspect of this product?

The customization is key to work flow.

What do you dislike most about this product?

The correct paths seem tough to figure out sometimes.

What recommendations would you give to someone considering this product?

Use training available.

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Acts with Integrity

Cons

  • Less Caring
  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2020

Pleased with how easy product is to use.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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