Cisco Systems

Splunk SOAR

Composite Score

8.2 /10

CX Score

8.5 /10

29 Reviews Write a Review

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What is Splunk SOAR?

Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.

Company Details

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Awards & Recognition

Splunk SOAR won the following awards in the Security Orchestration, Automation, and Response category

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2024 Emotional Footprint Champion

Latest Award, 2024

Product Impact

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Product Impact

2023

7 Top Rated Capabilities

3 Top Rated Features

2023

3 Top Rated Capabilities

0 Top Rated Features

2022

Splunk SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk SOAR?

0% Negative

3% Neutral

97% Positive

Pros

Enables Productivity
Saves Time
Altruistic
Generous Negotitation

Feature Ratings

Average 83

Capable of Use Case Development

Orchestrate & Automate

Playbooks/Runbooks and Workflow Builder

Dashboards

Team Collaboration

Integration with IR Management

Integration Capabilities

Case Management

Data Model

Management and Sharing of Intelligence

Automated Phishing Handling

Vendor Capability Ratings

Average 86

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Ease of Customization

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Splunk SOAR Reviews

Anugrah S.

Role: Operations
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Incredible Product

Likeliness to Recommend

10 /10

What differentiates Splunk SOAR from other similar products?

The customizable playbook is the most valuable aspect of the solution.

What is your favorite aspect of this product?

It can easily be connected with a lot of solutions that are available out there. The in-built apps are pretty useful to me. It's easy to install and offers good documentation.

What do you dislike most about this product?

The algorithm and machine learning have room for improvement and can be more user-friendly.

What recommendations would you give to someone considering this product?

Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rajveer B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Splunk SOAR' s automation capabilities are soaring

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

We have majorly deployed Splunk SOAR to within the IT department to automate our security workflows lowering response time to threats. It converts many manual task to automated workflows fast. Splunk SOAR is a crucial tool in maintaining the integrity of our IT infrastructure.

What is your favorite aspect of this product?

Splunk SOAR integrates wonderfully with other security solutions and has robust AI coupled with machine language for faster threat detections and resolution. It consolidates events into cases that can be easily investigated. Operating Splunk SOAR is relatively easy as it has a very intuitive UI.

What do you dislike most about this product?

Their is minimal information about Splunk SOAR and the documentation of some solutions is outdated.

What recommendations would you give to someone considering this product?

The solution is useful in automating the workflows within any business and maintaining a high level of security.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

stephanie b.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Soar to higher levels with Splunk SOAR

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

Splunk SOAR enables smooth and accurate integrations with other tools especially Splunk tools. Allowing us to rapidly detect threats within our systems and remove them from their root causes.

What is your favorite aspect of this product?

Splunk SOAR automates most of our manual tasks;. We are able to automate repeatable workflows including our threat diagnostic procedures through playbooks configurations. The platform has significantly lowered our MTTR through automations across our IT security tools. It has improved our threat investigation processes by combining closely related containers into one case.

What do you dislike most about this product?

Documentation is limited and finding the details we need can sometimes be difficult.

What recommendations would you give to someone considering this product?

Splunk SOAR has great capabilities and meets almost all our expectations. It works well in automating cyber security systems and it easy to create playbooks for different uses.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Splunk SOAR

What is Splunk SOAR?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Splunk SOAR Ratings

89 Likeliness to Recommend

93 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Splunk SOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Dashboards Create multiple, custom dashboards tailored to different teams.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Data Model Flexible data model that supports bespoke indicators. Associations can be formed between different objects, e.g. between threat actors and their capabililities.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Splunk SOAR Reviews

Anugrah S.

Incredible Product

Likeliness to Recommend

Pros

Rajveer B.

Splunk SOAR' s automation capabilities are soaring

Likeliness to Recommend

Pros

stephanie b.

Soar to higher levels with Splunk SOAR

Likeliness to Recommend

Pros

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Feature Ratings

Capable of Use Case Development

Orchestrate & Automate

Playbooks/Runbooks and Workflow Builder

Dashboards

Team Collaboration

Integration with IR Management

Integration Capabilities

Case Management

Data Model

Management and Sharing of Intelligence

Automated Phishing Handling

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Ease of Customization

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement