Splunk SOAR Logo Award Winner Product Badge
Splunk SOAR Logo Award Winner Product Badge
Cisco Systems

Splunk SOAR

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Splunk SOAR
8.3 /10

What is Splunk SOAR?

Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.

Company Details


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Awards & Recognition

Splunk SOAR won the following awards in the Security Orchestration, Automation, and Response category

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Splunk SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
95%
Conflict Resolution:
96%
Strategy & Innovation:
97%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk SOAR?

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0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Altruistic
  • Generous Negotitation

Feature Ratings

Average 84

Capable of Use Case Development

88

Orchestrate & Automate

88

Playbooks/Runbooks and Workflow Builder

87

Dashboards

87

Team Collaboration

87

Integration with IR Management

85

Data Model

84

Case Management

83

Integration Capabilities

83

Management and Sharing of Intelligence

81

Automated Phishing Handling

81

Vendor Capability Ratings

Average 85

Business Value Created

91

Breadth of Features

88

Availability and Quality of Training

87

Ease of Implementation

86

Ease of Data Integration

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Customization

85

Ease of IT Administration

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Splunk SOAR Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Great features but support is a bit laggy.

Likeliness to Recommend

6 /10

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Less Respectful
  • Role: Consultant
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Easy to use but expensive

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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