Splunk SOAR Logo Award Winner Product Badge
Splunk SOAR Logo Award Winner Product Badge
Cisco Systems

Splunk SOAR

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Splunk SOAR
8.2 /10

What is Splunk SOAR?

Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.

Company Details


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Awards & Recognition

Splunk SOAR won the following awards in the Security Orchestration, Automation, and Response category

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Splunk SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

93 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk SOAR?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Altruistic
  • Generous Negotitation

Feature Ratings

Average 82

Playbooks/Runbooks and Workflow Builder

86

Capable of Use Case Development

86

Orchestrate & Automate

86

Dashboards

86

Team Collaboration

86

Integration with IR Management

84

Integration Capabilities

83

Data Model

81

Case Management

81

Management and Sharing of Intelligence

79

Automated Phishing Handling

78

Vendor Capability Ratings

Average 84

Business Value Created

91

Breadth of Features

87

Availability and Quality of Training

86

Ease of Implementation

85

Quality of Features

85

Ease of Data Integration

84

Vendor Support

83

Usability and Intuitiveness

83

Ease of Customization

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

80

Splunk SOAR Reviews

Deana M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Splunk SOAR: Security Excellence Meets Automation

Likeliness to Recommend

8 /10

What differentiates Splunk SOAR from other similar products?

One of the big advantages Splunk SOAR has over competitors is its ability to create and execute complex automation routines. This means they are very well integrated with 3rd party security tools, which form a unified security operations center. Visual Designer allows you to create and edit automation workflows without the substantial art of coding.

What is your favorite aspect of this product?

Intelligent event correlation and automated response actions are among the things the software excels at: reducing alert fatigue. But what's more impressive is it can do it with the ability to handle many of these incidents at once and maintain detailed audit trails.

What do you dislike most about this product?

The productiveness of the development environment could be improved to be less susceptible to running into problems in the actual production environment. Some of the integrations you need to do have to be tightly customized before they work well, and you may also have to manually fine-tune the event correlation logic to minimize false positives.

What recommendations would you give to someone considering this product?

After starting to use Splunk SOAR, we have seen massive improvements in our security response times. Time period dashboards of customizable security operations allow real tracking of and management of incidents.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Jawahar A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Incident Response Automation

Likeliness to Recommend

7 /10

What differentiates Splunk SOAR from other similar products?

Splunk SOAR stands out with its robust security orchestration, automation, and response (SOAR) features. The platform seamlessly integrates with our existing security solutions, enabling us to automate incident response workflows and improve our overall threat detection and remediation capabilities.

What is your favorite aspect of this product?

I appreciate Splunk SOAR's intuitive interface and the way it provides a centralized view of security incidents. The platform's playbook creation and execution features have significantly reduced the time required to investigate and respond to security threats, allowing my team to focus on more strategic initiatives.

What do you dislike most about this product?

Splunk SOAR excels in many areas, but the initial setup and configuration can be complex, requiring dedicated resources and expertise. Additionally, the ongoing maintenance and support requirements may be a consideration for organizations with limited security teams.

What recommendations would you give to someone considering this product?

Overall, Splunk SOAR has been enhancing our security operations. It has enabled us to detect, investigate, and respond to threats more efficiently, ultimately improving the overall security posture of the company.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Gregory W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Splunk-tacular Security; Splunk Supercharged.

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

Splunk SOAR has significantly improved our incident response time allowing us to focus on more strategic tasks rather than firefighting daily. Its customizable dashboard is impressive; providing clear, at-a-glance view of or security posture.

What is your favorite aspect of this product?

The playbook automation is pure gold. It is like having an extra set of hands and eyes that never sleep. I also love the flexibility of integrating it with our existing tools.

What do you dislike most about this product?

We encountered a downside during the initial setup of playbook. It was time consuming to test and create new playbooks from scratch.

What recommendations would you give to someone considering this product?

Would I recommend Splunk to other It department? Absolutely. It is definitely the way to streamline your security operations and reduce response times

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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