What is Splunk SOAR?
Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
2
Since last award
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk SOAR?
Pros
- Enables Productivity
- Saves Time
- Altruistic
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Playbooks/Runbooks and Workflow Builder
Capable of Use Case Development
Orchestrate & Automate
Dashboards
Team Collaboration
Integration with IR Management
Integration Capabilities
Data Model
Case Management
Management and Sharing of Intelligence
Automated Phishing Handling
Vendor Capability Ratings
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Splunk SOAR Reviews
Deana M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Dec 2024
Splunk SOAR: Security Excellence Meets Automation
Likeliness to Recommend
What differentiates Splunk SOAR from other similar products?
One of the big advantages Splunk SOAR has over competitors is its ability to create and execute complex automation routines. This means they are very well integrated with 3rd party security tools, which form a unified security operations center. Visual Designer allows you to create and edit automation workflows without the substantial art of coding.
What is your favorite aspect of this product?
Intelligent event correlation and automated response actions are among the things the software excels at: reducing alert fatigue. But what's more impressive is it can do it with the ability to handle many of these incidents at once and maintain detailed audit trails.
What do you dislike most about this product?
The productiveness of the development environment could be improved to be less susceptible to running into problems in the actual production environment. Some of the integrations you need to do have to be tightly customized before they work well, and you may also have to manually fine-tune the event correlation logic to minimize false positives.
What recommendations would you give to someone considering this product?
After starting to use Splunk SOAR, we have seen massive improvements in our security response times. Time period dashboards of customizable security operations allow real tracking of and management of incidents.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Jawahar A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Nov 2024
Incident Response Automation
Likeliness to Recommend
What differentiates Splunk SOAR from other similar products?
Splunk SOAR stands out with its robust security orchestration, automation, and response (SOAR) features. The platform seamlessly integrates with our existing security solutions, enabling us to automate incident response workflows and improve our overall threat detection and remediation capabilities.
What is your favorite aspect of this product?
I appreciate Splunk SOAR's intuitive interface and the way it provides a centralized view of security incidents. The platform's playbook creation and execution features have significantly reduced the time required to investigate and respond to security threats, allowing my team to focus on more strategic initiatives.
What do you dislike most about this product?
Splunk SOAR excels in many areas, but the initial setup and configuration can be complex, requiring dedicated resources and expertise. Additionally, the ongoing maintenance and support requirements may be a consideration for organizations with limited security teams.
What recommendations would you give to someone considering this product?
Overall, Splunk SOAR has been enhancing our security operations. It has enabled us to detect, investigate, and respond to threats more efficiently, ultimately improving the overall security posture of the company.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Gregory W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Splunk-tacular Security; Splunk Supercharged.
Likeliness to Recommend
What differentiates Splunk SOAR from other similar products?
Splunk SOAR has significantly improved our incident response time allowing us to focus on more strategic tasks rather than firefighting daily. Its customizable dashboard is impressive; providing clear, at-a-glance view of or security posture.
What is your favorite aspect of this product?
The playbook automation is pure gold. It is like having an extra set of hands and eyes that never sleep. I also love the flexibility of integrating it with our existing tools.
What do you dislike most about this product?
We encountered a downside during the initial setup of playbook. It was time consuming to test and create new playbooks from scratch.
What recommendations would you give to someone considering this product?
Would I recommend Splunk to other It department? Absolutely. It is definitely the way to streamline your security operations and reduce response times
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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