Splunk

Splunk APM

Composite Score

8.3 /10

CX Score

8.5 /10

67 Reviews Write a Review

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What is Splunk APM?

Splunk ITSI provides a view of the high-level health and performance of applications and services. It also lets you dive deeper in investigations to helps predict outages and find the root cause of a problem faster. With machine learning capabilities, you can detect patterns to help baseline and automatically adapt behaviors for better monitoring and incident prediction.

Company Details

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Awards & Recognition

Splunk APM won the following awards in the Application Performance Management - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

0 Top Rated Features

2022

Splunk APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 85%
Conflict Resolution:: 88%
Strategy & Innovation:: 89%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk APM?

5% Negative

10% Neutral

85% Positive

Pros

Respectful
Reliable
Fair
Helps Innovate

Feature Ratings

Average 81

Application Metric Reporting

Synthetic Monitoring (RUM)

Server Monitoring

Application Logging

Cloud/On-Prem/Hybrid Deployment

Scalability

Application Discovery

Enterprise Cloud Platform Support

Error Reporting

Real User Monitoring

Non-Commodity Operating Systems

Vendor Capability Ratings

Average 78

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Splunk APM Reviews

Jatin P.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Splunk APM: Key Points & Review

Likeliness to Recommend

10 /10

What differentiates Splunk APM from other similar products?

It's different from others because it is built on OpenTelemetry, allowing for vendor-agnostic instrumentation.

What is your favorite aspect of this product?

It Offers immediate visibility into application performance, aiding in swift issue detection and resolution.

What do you dislike most about this product?

New users might find it challenging to navigate and utilize all features effectively without adequate training.

What recommendations would you give to someone considering this product?

Splunk APM is highly suitable for organizations that require deep, real-time insights into complex, microservices-based applications. Its robust features, such as full-fidelity tracing and AI-driven analytics, make it a powerful tool for proactive performance monitoring and rapid issue resolution.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Saves Time

Cons

Commodity Features

Dennis A.

Role: Information Technology
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Performance Under the Microscope!

Likeliness to Recommend

9 /10

What differentiates Splunk APM from other similar products?

We’ve relied on Splunk APM to track the health of our production management system. When one of the APIs for real-time order tracking began to slow down during peak hours, Splunk’s distributed tracing pinpointed the bottleneck—a misconfigured database query. Fixing that one issue shaved seconds off response times, which might seem small, but made a world of difference for our production team’s efficiency.

What is your favorite aspect of this product?

One feature I keep coming back to is the service map visualization. Seeing every component of our applications and how they interact in real-time makes troubleshooting intuitive. It’s like having a blueprint of your app’s inner workings, helping us identify latency issues and dependencies at a glance.

What do you dislike most about this product?

On the downside, the learning curve for new users is noticeable.

What recommendations would you give to someone considering this product?

I’d recommend Splunk APM to any IT team managing complex applications. It’s like having a magnifying glass for your system’s performance, ensuring no issue, however small, slips through the cracks.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Revanth G.

Role: Finance
Industry: Banking
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Splunk APM from other similar products?

“Unified visibility, scalability, AI-driven.”

What is your favorite aspect of this product?

Scalability

What do you dislike most about this product?

High cost

What recommendations would you give to someone considering this product?

Evaluate needs

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Splunk APM

What is Splunk APM?

Company Details

Need Assistance?

Awards & Recognition

Splunk APM Ratings

86 Likeliness to Recommend

1 Since last award

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Splunk APM?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Splunk APM Reviews

Jatin P.

Splunk APM: Key Points & Review

Likeliness to Recommend

Pros

Cons

Dennis A.

Performance Under the Microscope!

Likeliness to Recommend

Pros

Revanth G.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

Application Metric Reporting

Synthetic Monitoring (RUM)

Server Monitoring

Application Logging

Cloud/On-Prem/Hybrid Deployment

Scalability

Application Discovery

Enterprise Cloud Platform Support

Error Reporting

Real User Monitoring

Non-Commodity Operating Systems

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration