
What is Splunk APM?
Splunk ITSI provides a view of the high-level health and performance of applications and services. It also lets you dive deeper in investigations to helps predict outages and find the root cause of a problem faster. With machine learning capabilities, you can detect patterns to help baseline and automatically adapt behaviors for better monitoring and incident prediction.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
97 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 84%
- Conflict Resolution:
- 87%
- Strategy & Innovation:
- 88%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk APM?
Pros
- Respectful
- Reliable
- Effective Service
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Metric Reporting
Synthetic Monitoring (RUM)
Server Monitoring
Cloud/On-Prem/Hybrid Deployment
Application Logging
Scalability
Enterprise Cloud Platform Support
Non-Commodity Operating Systems
Error Reporting
Application Discovery
Real User Monitoring
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Splunk APM Reviews
Adhrika P.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2023
Easy to use, features don't disappoint
Likeliness to Recommend
What differentiates Splunk APM from other similar products?
Better user experience - easier to analyze data.
What is your favorite aspect of this product?
Creating custom reports & dashboards
What do you dislike most about this product?
Data retention policy - although Splunk it not used as a book of record.
What recommendations would you give to someone considering this product?
Splunk has a more flexible approach to metrics monitoring but get some training before you start using the tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Harishlal E.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Provides visibility on cloud apps & Trace analysis
Likeliness to Recommend
What differentiates Splunk APM from other similar products?
It uses AI to resolve the issues
What is your favorite aspect of this product?
Involving AI is helping us in quick resolutions
What do you dislike most about this product?
Some times provided resolution varies
What recommendations would you give to someone considering this product?
For quick resolution of issues related to complex applications we can consider this product
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Dinesh B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Splunk APM Best Features
Likeliness to Recommend
What differentiates Splunk APM from other similar products?
Optimizing the Service Performance, End to End visibility of the services.
What is your favorite aspect of this product?
Splunk tool is good in Application Performance Monitoring as it gives insights into the code level monitoring and traces of the requests so that it is easy to identify which URL got the failed response in the tracking of request.
What do you dislike most about this product?
Customization still needs improvement and its quite slow.
What recommendations would you give to someone considering this product?
I would highly recommend to use the Full Stack Observability tool which gives us the Realtime streaming data which is used for visualizing it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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