Splunk APM Logo
Splunk APM Logo
Splunk

Splunk APM

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Splunk APM
8.1 /10

What is Splunk APM?

Splunk ITSI provides a view of the high-level health and performance of applications and services. It also lets you dive deeper in investigations to helps predict outages and find the root cause of a problem faster. With machine learning capabilities, you can detect patterns to help baseline and automatically adapt behaviors for better monitoring and incident prediction.

Company Details


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Awards & Recognition

Splunk APM won the following awards in the Application Performance Management - Enterprise category

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Splunk APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

76 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
88%
Negotiation and Contract:
84%
Conflict Resolution:
87%
Strategy & Innovation:
88%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk APM?

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2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Effective Service
  • Efficient Service

Feature Ratings

Average 80

Application Metric Reporting

86

Synthetic Monitoring (RUM)

85

Server Monitoring

84

Cloud/On-Prem/Hybrid Deployment

84

Application Logging

84

Scalability

83

Enterprise Cloud Platform Support

82

Non-Commodity Operating Systems

82

Error Reporting

82

Application Discovery

81

Real User Monitoring

81

Vendor Capability Ratings

Average 77

Quality of Features

82

Business Value Created

80

Ease of Customization

79

Ease of IT Administration

78

Ease of Implementation

78

Usability and Intuitiveness

77

Breadth of Features

77

Availability and Quality of Training

76

Ease of Data Integration

75

Vendor Support

74

Product Strategy and Rate of Improvement

74

Splunk APM Reviews

Adhrika P.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use, features don't disappoint

Likeliness to Recommend

10 /10

What differentiates Splunk APM from other similar products?

Better user experience - easier to analyze data.

What is your favorite aspect of this product?

Creating custom reports & dashboards

What do you dislike most about this product?

Data retention policy - although Splunk it not used as a book of record.

What recommendations would you give to someone considering this product?

Splunk has a more flexible approach to metrics monitoring but get some training before you start using the tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harishlal E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Provides visibility on cloud apps & Trace analysis

Likeliness to Recommend

8 /10

What differentiates Splunk APM from other similar products?

It uses AI to resolve the issues

What is your favorite aspect of this product?

Involving AI is helping us in quick resolutions

What do you dislike most about this product?

Some times provided resolution varies

What recommendations would you give to someone considering this product?

For quick resolution of issues related to complex applications we can consider this product

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Includes Product Enhancements

Dinesh B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Splunk APM Best Features

Likeliness to Recommend

10 /10

What differentiates Splunk APM from other similar products?

Optimizing the Service Performance, End to End visibility of the services.

What is your favorite aspect of this product?

Splunk tool is good in Application Performance Monitoring as it gives insights into the code level monitoring and traces of the requests so that it is easy to identify which URL got the failed response in the tracking of request.

What do you dislike most about this product?

Customization still needs improvement and its quite slow.

What recommendations would you give to someone considering this product?

I would highly recommend to use the Full Stack Observability tool which gives us the Realtime streaming data which is used for visualizing it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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