Spin.AI

Spinbackup for Office 365

Composite Score

8.4 /10

CX Score

8.5 /10

11 Reviews Write a Review

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What is Spinbackup for Office 365?

Automated Daily Backup and Disaster Recovery for your critical Office 365 data to a secure cloud storage at AWS or GCP across USA, Europe, Asia, and Australia.

Company Details

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Spinbackup for Office 365 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

98 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Product Experience

100

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 100%
Conflict Resolution:: 99%
Strategy & Innovation:: 97%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spinbackup for Office 365?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 93

Permissions Awareness

Backup Archiving

Security

Compliance

Mailbox Backup Restore

Granular Restore

Support for Backup Types

Media Support

AI tech support

Legal Hold

User self service

Vendor Capability Ratings

Average 93

Ease of Customization

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Spinbackup for Office 365 Reviews

Rahul S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Thanks to a safe cloud storage that you can use to

Likeliness to Recommend

9 /10

What differentiates Spinbackup for Office 365 from other similar products?

Thank you for your prompt assistance; it is greatly appreciated!:-) Spinbackup saved our company over the weekend when we needed an urgent email that we couldn't find. Logged in... found.... and restored... job done. Spinbackup is fantastic, and being asked to pay a small fee is perfectly acceptable. The cost of losing all my emails...

What is your favorite aspect of this product?

They have various plans (like backup, ransomware protection). However, I recommend purchasing full functionality because it is not much more expensive and gives you complete control over your G Suite.

What do you dislike most about this product?

We mostly use it to manage data in Google services and to control outside sharing. Also, every now and then, I receive notifications about potentially dangerous websites that our employees connect to using oauth.

What recommendations would you give to someone considering this product?

The interface is most likely the best part. It's fantastic to add new users and manage them, and the interface is simple and easy to learn and use. Although I have only used it to recover small files, the recovery works flawlessly.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Respectful

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2021

Great product, better customer service.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Includes Product Enhancements

Spinbackup for Office 365

What is Spinbackup for Office 365?

Company Details

Need Assistance?

Spinbackup for Office 365 Ratings

98 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Spinbackup for Office 365?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Backup Archiving Ability to conduct archive backups for long-term storage.

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Legal Hold The ability to have a emmutable copy of record as a result of court order

User self service User do not need to raise a service desk ticket anymore

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Spinbackup for Office 365 Reviews

Rahul S.

Thanks to a safe cloud storage that you can use to

Likeliness to Recommend

Pros

Great product, better customer service.

Likeliness to Recommend

Pros

Feature Ratings

Permissions Awareness

Backup Archiving

Security

Compliance

Mailbox Backup Restore

Granular Restore

Support for Backup Types

Media Support

AI tech support

Legal Hold

User self service

Vendor Capability Ratings

Ease of Customization

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Ease of Implementation