Spike Logo
Spike Logo
SpikeApp Inc.

Spike

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Spike
8.5 /10

What is Spike?

Say goodbye to plugins, creating accounts, and logins. With Video Meetings and Audio Calls fully integrated into your Inbox, your workflow stays- well...flowing!

Company Details


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Awards & Recognition

Spike won the following awards in the Web and Video Conferencing - Midmarket category

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Spike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spike?

0% Negative
3% Neutral
97% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 83

Keyboard Mouse Control

85

Video Conferencing

83

Audio Conferencing VoIP

83

Screen Share

82

Audio Controls

80

Vendor Capability Ratings

Average 83

Ease of IT Administration

89

Ease of Implementation

87

Quality of Features

86

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Availability and Quality of Training

82

Breadth of Features

81

Business Value Created

81

Vendor Support

81

Ease of Data Integration

80

Ease of Customization

80

Spike Reviews

Peace R.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

A great task management tool!

Likeliness to Recommend

9 /10

What differentiates Spike from other similar products?

Spike stands out from other similar products due to its unique features. It offers a simple yet powerful platform that allows users to easily collaborate on projects and tasks. Spike also has a built-in chat feature, allowing users to communicate with each other in real-time. Spike features a powerful search tool that allows users to quickly find the information they need. Finally, Spike also offers a variety of integrations with popular third-party services, allowing users to easily connect their workflows and automate certain tasks.

What is your favorite aspect of this product?

My favorite aspect of Spike software is its flexibility. It allows me to organize my emails, tasks, notes, and calendar events in one convenient place. I love being able to easily access all of my information in one place and being able to customize the way I view and organize it. Spike also makes it easy to collaborate with others and share information quickly and securely. I appreciate the ability to have all of my information in one place and be able to access it from any device. Spike has definitely made my life easier and more efficient.

What do you dislike most about this product?

I have found that the most frustrating aspect of Spike software is that it is often slow to respond and can be unreliable. Also, the lack of customization options. While the software does offer a wide range of features, there is very little flexibility when it comes to customizing the look and feel of the software. Finally, the cost of the software can be prohibitive for some users, making it difficult to justify the purchase.

What recommendations would you give to someone considering this product?

If you are considering Spike software, I would highly recommend it. It is an intuitive and powerful tool that can help you manage your emails and tasks in a more organized and efficient way. Spike's features are easy to use and can help you stay on top of your emails and tasks. It also has a great search feature that allows you to quickly find the emails or tasks you need. Additionally, Spike's collaboration tools make it easy to work with others on projects or tasks. Finally, Spike offers great customer service and is always available to answer any questions you may have.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Good Application for email, messaging Etc.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Efficient Service
  • Altruistic
  • Generous Negotitation

Sutton Oliver A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A Guide to Managing Multiples

Likeliness to Recommend

10 /10

What differentiates Spike from other similar products?

Spike recognized what kind of email account I had and prefilled parts of the server data, which made setting up accounts very simple. It's also great that Spike offers a fast search function, which means that I can save and tag emails in different folders as I used to. How emails are sorted into feeds according to the sender is one of the best things about it for me.

What is your favorite aspect of this product?

There is the ability to set it up on multiple devices so you can access the information whenever you need it. I can unsubscribe from any mail without having to launch an external browser. Aside from that, I can also block emails I do not want to receive. The emails can also be opened the same way as chat messages, which is another nice feature.

What do you dislike most about this product?

Some things that aren't working perfectly are the calendar integration, the. ices files/invitations, and sometimes Spike will not recognize the email/name I'm typing in to provide me with a reasonable proposal. The mobile app needs to display some emails properly on some occasions. Additionally, it can take quite a while for an email to be deleted.

What recommendations would you give to someone considering this product?

Also, the UI ensures that it is similar to everyday chatting software. This tool is very appealing: it takes out all the extra elements in a mail, such as images and branding, and makes it 100% text. This way, you will get straight to the point and understand what needs to be understood.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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