Spendesk

Spendesk Platform

Composite Score

8.0 /10

CX Score

8.1 /10

38 Reviews Write a Review

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What is Spendesk Platform?

Spendesk is an all-in-one spend management solution that delivers more control, visibility, and automation to today's finance teams. Combine spend approvals, virtual cards, physical cards, expense reimbursements, and invoice management into a single source of truth. With automated reconciliation processes and complete pre-spend control, finance teams are empowered to make smarter spending decisions.

Company Details

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Awards & Recognition

Spendesk Platform won the following awards in the Expense Management category

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6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

7 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Spendesk Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spendesk Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 92%
Negotiation and Contract:: 95%
Conflict Resolution:: 99%
Strategy & Innovation:: 92%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spendesk Platform?

0% Negative

19% Neutral

81% Positive

Pros

Helps Innovate
Trustworthy
Effective Service
Client Friendly Policies

Feature Ratings

Average 88

Expense Detail Tracking

Receipt Image Submission

Single Sign-On (SSO)

Approval Workflow

Expense Itemization

Mobile App or Mobile Browser Support

Desktop Browser Support

Optical Character Recognition

Travel and Accommodation Booking

Travel Profile

Expense Policy Aware

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

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AP Automation

Score 8.4

View Spendesk Platform in this category (opens in a new tab)

Spendesk Platform Reviews

Christine H.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Very good platform.

Likeliness to Recommend

9 /10

What differentiates Spendesk Platform from other similar products?

Spendesk's implementation in our business was a wise move because it has streamlined the expenditure control process and optimized budget spending. It enables us to keep an eye on how things are being executed in real time and prevent errors or unnecessary spending.

What is your favorite aspect of this product?

It considerably enhances resource management in our department, which is why I enjoy it. I can now provide authorized staff both virtual and actual cards, allowing me to monitoring their budget spending.

What do you dislike most about this product?

Nothing about this platform bothers me.

What recommendations would you give to someone considering this product?

To see if it is the spending management tool your business needs, you can ask for a customized demo.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Inspires Innovation

Emma P.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Excellent software, easy to use.

Likeliness to Recommend

9 /10

What differentiates Spendesk Platform from other similar products?

Spendesk is an expense management and tracking platform that has allowed us to avoid gaps in the company's accounting and budget execution. It allows us to track our employees' spending and detect any anomalies.

What is your favorite aspect of this product?

I like it because it is easy to use and allows me to control what the employees I manage spend on. It gives us access to analysis reports that have an impact on the design of new expense optimization policies.

What do you dislike most about this product?

There is nothing I dislike about this platform.

What recommendations would you give to someone considering this product?

It is a very useful and easy to use software, you will not need support to implement it but it never hurts to have some extra help.

Pros

Enables Productivity
Trustworthy
Efficient Service
Fair

Ane S.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Good features.

Likeliness to Recommend

9 /10

What differentiates Spendesk Platform from other similar products?

It is a formidable tool, it helps us to control that the execution of items in our department is on the right track. It allows to automate some processes and to keep record of transactions that later serve in audits.

What is your favorite aspect of this product?

I like it because it allows to issue cards when an employee is required to travel or make purchases, this allows a better control of transactions to each employee avoiding any type of superfluous expense. Customer service is very good.

What do you dislike most about this product?

There is nothing I dislike about this platform.

What recommendations would you give to someone considering this product?

Before you buy it, ask for a free demo to confirm that it is the tool you need.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Spendesk Platform

What is Spendesk Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Spendesk Platform Ratings

87 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Spendesk Platform?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Travel Profile The ability to save and apply traveler preferences, such as seat preferences, frequent traveler loyalty card information, upgrade options, etc.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

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AP Automation

Spendesk Platform Reviews

Christine H.

Very good platform.

Likeliness to Recommend

Pros

Emma P.

Excellent software, easy to use.

Likeliness to Recommend

Pros

Ane S.

Good features.

Likeliness to Recommend

Pros

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Feature Ratings

Expense Detail Tracking

Receipt Image Submission

Single Sign-On (SSO)

Approval Workflow

Expense Itemization

Mobile App or Mobile Browser Support

Desktop Browser Support

Optical Character Recognition

Travel and Accommodation Booking

Travel Profile

Expense Policy Aware

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Ease of Customization

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