Spendesk

Spendesk Platform

Composite Score

8.3 /10

CX Score

8.4 /10

38 Reviews Write a Review

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What is Spendesk Platform?

Spendesk is an all-in-one spend management solution that delivers more control, visibility, and automation to today's finance teams. Combine spend approvals, virtual cards, physical cards, expense reimbursements, and invoice management into a single source of truth. With automated reconciliation processes and complete pre-spend control, finance teams are empowered to make smarter spending decisions.

Company Details

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Awards & Recognition

Spendesk Platform won the following awards in the Expense Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

7 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Spendesk Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spendesk Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

5
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spendesk Platform?

0% Negative

20% Neutral

80% Positive

Pros

Helps Innovate
Trustworthy
Effective Service
Client Friendly Policies

Feature Ratings

Average 88

Receipt Image Submission

Expense Detail Tracking

Single Sign-On (SSO)

Approval Workflow

Expense Itemization

Mobile App or Mobile Browser Support

Desktop Browser Support

Optical Character Recognition

Travel and Accommodation Booking

Travel Profile

Expense Policy Aware

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Also Featured in...

AP Automation

Score 8.4

View Spendesk Platform in this category (opens in a new tab)

Spendesk Platform Reviews

Ayaz J.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Amazing Product.

Likeliness to Recommend

9 /10

What differentiates Spendesk Platform from other similar products?

Spendesk Platform offers real-time tracking of expenses, giving users visibility into spending as it occurs and enabling proactive decision-making to stay within budget.

What is your favorite aspect of this product?

It streamlines expense management processes, reducing manual workloads, minimizing errors, and improving efficiency across the organization.

What do you dislike most about this product?

Some users may experience a learning curve when initially adopting Spendesk Platform, particularly if they are not familiar with expense management software or accounting principles.

What recommendations would you give to someone considering this product?

Evaluate the training and support options provided by Spendesk to ensure your team receives adequate assistance during implementation and ongoing usage.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Francois B.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy of use but a lack of complete credit card mgt

Likeliness to Recommend

6 /10

What differentiates Spendesk Platform from other similar products?

a great way to manage and control expenses

What is your favorite aspect of this product?

the easyness of creating credit card

What do you dislike most about this product?

credit card being erased after each payment

What recommendations would you give to someone considering this product?

be careful on the end usage

Pros

Helps Innovate
Effective Service
Continually Improving Product
Reliable

Carl O.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Best expense tool ever

Likeliness to Recommend

10 /10

What differentiates Spendesk Platform from other similar products?

It's simplicity. As an end user who has monthly expenses to run and upload each month, the time is takes me to complete this process is far quicker than previous providers I have used.

What is your favorite aspect of this product?

The upload receipt functionality, it saves me from having to manually input the date, amount, merchant and other information as Spendesk automatically detects all this info for me.

What do you dislike most about this product?

There is nothing I dislike about it. As an end user, it's incredibly easy to use and doesn't everything you need it to.

What recommendations would you give to someone considering this product?

I was not involved in implementation so not sure how easy the setup was, or how pricey it is, but taking those aspects out, I would recommend Spendesk to anyone.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Spendesk Platform

What is Spendesk Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Spendesk Platform Ratings

87 Likeliness to Recommend

1 Since last award

95 Plan to Renew

5 Since last award

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Spendesk Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Travel Profile The ability to save and apply traveler preferences, such as seat preferences, frequent traveler loyalty card information, upgrade options, etc.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

AP Automation

Spendesk Platform Reviews

Ayaz J.

Amazing Product.

Likeliness to Recommend

Pros

Francois B.

Easy of use but a lack of complete credit card mgt

Likeliness to Recommend

Pros

Carl O.

Best expense tool ever

Likeliness to Recommend

Pros

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Feature Ratings

Receipt Image Submission

Expense Detail Tracking

Single Sign-On (SSO)

Approval Workflow

Expense Itemization

Mobile App or Mobile Browser Support

Desktop Browser Support

Optical Character Recognition

Travel and Accommodation Booking

Travel Profile

Expense Policy Aware

Vendor Capability Ratings

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Quality of Features

Business Value Created

Availability and Quality of Training

Ease of IT Administration

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Ease of Customization

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