Sophos

Sophos Mobile

Composite Score

7.4 /10

CX Score

8.0 /10

19 Reviews Write a Review

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What is Sophos Mobile?

Sophos Mobile Control manages and secures mobile devices, content, and applications with a user-centric approach that delivers the simplest experience for administrators and users.

Company Details

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Sophos Mobile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Mobile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

72 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 99%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Mobile?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Feature Ratings

Average 75

Security Management

Application Management

User Privacy

Single Pane of Glass

Content Management

Location Services

Integration with ITSM and ITAM Tools

Expense Management

Mobile Productivity

Mobile Device Management

Reporting

Vendor Capability Ratings

Average 76

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of Customization

Ease of IT Administration

Business Value Created

Breadth of Features

Availability and Quality of Training

Also Featured in...

Unified Endpoint Management

Score 6.6

View Sophos Mobile in this category (opens in a new tab)

Sophos Mobile Reviews

Luis A.

Role: Consultant
Industry: Consulting
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Sep 2024

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Sophos Mobile from other similar products?

the simple administration

What is your favorite aspect of this product?

the functionalities

What do you dislike most about this product?

the agent is a bit heavy

What recommendations would you give to someone considering this product?

it's a good experience

Pros

Continually Improving Product
Reliable
Inspires Innovation
Includes Product Enhancements

Role: Human Resources
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2024

"Easy to use, but a bit pricey."

Likeliness to Recommend

6 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cedric Y.

Role: Consultant
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to use and less Price

Likeliness to Recommend

7 /10

What differentiates Sophos Mobile from other similar products?

Less price

What is your favorite aspect of this product?

Make good job with low price

What do you dislike most about this product?

Reliability

What recommendations would you give to someone considering this product?

Just test

Pros

Includes Product Enhancements
Appreciates Incumbent Status
Helps Innovate
Continually Improving Product

Cons

Wastes Time

Sophos Mobile

What is Sophos Mobile?

Company Details

Need Assistance?

Awards & Recognition

Sophos Mobile Ratings

79 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

72 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Sophos Mobile?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Management The ability to deploy security settings to iOS and Android devices, either corporate-issued or personally-owned.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

User Privacy How well the solution ensures that the user’s personal data and personal apps are separate from corporate data and corporate management.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Content Management Able to separate work content and work email from personal content, and able to manage the content within the work container.

Location Services Ability to selectively apply policies or to distribute applications based on the device’s location.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Expense Management Includes reporting and alerting on usage and roaming, application-level data usage, and split billing for voice and/or data.

Mobile Productivity How well the solution integrates with business processes, integrates with mobile applications, and enables the user to be securely empowered on mobile devices.

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Reporting The ability of IT to generate useful reports about mobile devices and mobility services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Unified Endpoint Management

Sophos Mobile Reviews

Luis A.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

"Easy to use, but a bit pricey."

Likeliness to Recommend

Pros

Cedric Y.

Easy to use and less Price

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Security Management

Application Management

User Privacy

Single Pane of Glass

Content Management

Location Services

Integration with ITSM and ITAM Tools

Expense Management

Mobile Productivity

Mobile Device Management

Reporting

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of Customization

Ease of IT Administration

Business Value Created

Breadth of Features

Availability and Quality of Training