Sophos

Sophos Email

Composite Score

7.4 /10

CX Score

7.6 /10

20 Reviews Write a Review

Claim Software

What is Sophos Email?

Our purpose-built secure email gateway is an all-in-one solution for email encryption, DLP, anti-spam and threat protection. It provides advanced protection from today’s sophisticated spear phishing attacks and gives you full control over data leaving your organization via email.

Company Details

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Sophos Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 83%
Negotiation and Contract:: 87%
Conflict Resolution:: 84%
Strategy & Innovation:: 80%
Service Experience:: 79%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Email?

7% Negative

5% Neutral

88% Positive

Pros

Transparent
Trustworthy
Saves Time
Acts with Integrity

Feature Ratings

Average 82

Hosted Email Support

Email Retention and Archiving

Data Loss Prevention

Reporting Components

Anti Malware Signature Detection

URL and Malware Detection

End User Spam Visibility and Controls

Anti Phishing and Spear Phishing

Encryption and Decryption

Anti Spam and Bulk Email Detection

Anti Malware Behavioral Detection

Vendor Capability Ratings

Average 82

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Sophos Email Reviews

Luis E.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Easy to use

Likeliness to Recommend

8 /10

What differentiates Sophos Email from other similar products?

cost and ease of use

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

I have not complaints

What recommendations would you give to someone considering this product?

if you are looking for a product to supply your IT need, that will not break the bank nor take up a ton of time setting up, this is your product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Email quarantine disappoints

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Reliable
Effective Service
Inspires Innovation

Cons

Security Frustrates
Slower Product Innovation
Less Performance Enhancing

Sophos Email

What is Sophos Email?

Company Details

Need Assistance?

Awards & Recognition

Sophos Email Ratings

84 Likeliness to Recommend

2 Since last award

94 Plan to Renew

2 Since last award

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Sophos Email?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Email Retention and Archiving Inbound and outbound logging capabilities.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Anti Malware Behavioral Detection Active code detection and execution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Sophos Email Reviews

Luis E.

Easy to use

Likeliness to Recommend

Pros

Email quarantine disappoints

Likeliness to Recommend

Pros

Cons

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2
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Feature Ratings

Hosted Email Support

Email Retention and Archiving

Data Loss Prevention

Reporting Components

Anti Malware Signature Detection

URL and Malware Detection

End User Spam Visibility and Controls

Anti Phishing and Spear Phishing

Encryption and Decryption

Anti Spam and Bulk Email Detection

Anti Malware Behavioral Detection

Vendor Capability Ratings

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features