Sophos

Sophos Email

Composite Score

7.4 /10

CX Score

7.4 /10

18 Reviews Write a Review

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What is Sophos Email?

Our purpose-built secure email gateway is an all-in-one solution for email encryption, DLP, anti-spam and threat protection. It provides advanced protection from today’s sophisticated spear phishing attacks and gives you full control over data leaving your organization via email.

Company Details

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Sophos Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Email?

9% Negative

6% Neutral

85% Positive

Pros

Transparent
Trustworthy
Acts with Integrity
Saves Time

Feature Ratings

Average 82

Email Retention and Archiving

Hosted Email Support

Data Loss Prevention

Reporting Components

Anti Malware Signature Detection

End User Spam Visibility and Controls

Anti Phishing and Spear Phishing

URL and Malware Detection

Anti Malware Behavioral Detection

Encryption and Decryption

Anti Spam and Bulk Email Detection

Vendor Capability Ratings

Average 82

Ease of Customization

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Sophos Email Reviews

Jaione d.

Role: Consultant
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

It doesn't meet my demands.

Likeliness to Recommend

6 /10

What differentiates Sophos Email from other similar products?

It appears to be more comprehensive in dealing with potential viruses, however, after testing different options this is highly questionable.

What is your favorite aspect of this product?

Ease of use and navigability of the application.

What do you dislike most about this product?

There are some difficult elements to configure.

What recommendations would you give to someone considering this product?

Consider the needs of your organisation, compare features and prices with other similar products.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Efficient Service

Cons

Inhibits Innovation
Less Reliable
Less Performance Enhancing

Helen G.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Best Email Gateway Protection Solution

Likeliness to Recommend

10 /10

What differentiates Sophos Email from other similar products?

This software offers top security features and ensures email system is clear of any threats. The encryption features also comes as a plus

What is your favorite aspect of this product?

I like the encryption features The software is accurate wnd effective in detection email threats I like that it pre scanse all inbound and outbound mails

What do you dislike most about this product?

Not experienced problems worth mentioning

What recommendations would you give to someone considering this product?

I recommend Sophos thanks to it's secuo features. It's affordable too

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Kayla R.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Cloud email’s ultimate protection platform.

Likeliness to Recommend

8 /10

What differentiates Sophos Email from other similar products?

The departments in which we have installed it includes Information technology department Marketing department Finance department. All the emails we receive are scanned for any threat whether it's phishing or malware. It is first checked. The major concern of this tool is to ensure security and to fully check the content for threats and it prevents data leakage and hence helps us in the fight against our enemies. Protection is foul-proof and no one can intrude in our privacy.

What is your favorite aspect of this product?

The way it checks content for any overt and covert cyber threat.It Helps in stemming data leakage and hence our enemies cannot get any information using any tactic.Its data management tools are amazing. Now are emails are secure and we dont have to stress about any kind of threat so its proactivity makes it our most favourite.

What do you dislike most about this product?

We have encountered issues in migrating large data files and this is problematic.Its integration is not effective actually it is not exactly the way we anticipated it to be.The dashboard is useless.

What recommendations would you give to someone considering this product?

I don’t know about other’s experience but the way I have observed it is that it is just a perfect tool that we needed for our company to ensure a safe environment in which we can receive and send emails without any danger of phishing attacks, malware or of any other malicious attack and this is no less than a blessing for us.

Pros

Reliable
Performance Enhancing
Altruistic
Appreciates Incumbent Status

Sophos Email

What is Sophos Email?

Company Details

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Awards & Recognition

Sophos Email Ratings

86 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Sophos Email?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Retention and Archiving Inbound and outbound logging capabilities.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Anti Malware Behavioral Detection Active code detection and execution.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Sophos Email Reviews

Jaione d.

It doesn't meet my demands.

Likeliness to Recommend

Pros

Cons

Helen G.

Best Email Gateway Protection Solution

Likeliness to Recommend

Pros

Kayla R.

Cloud email’s ultimate protection platform.

Likeliness to Recommend

Pros

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Feature Ratings

Email Retention and Archiving

Hosted Email Support

Data Loss Prevention

Reporting Components

Anti Malware Signature Detection

End User Spam Visibility and Controls

Anti Phishing and Spear Phishing

URL and Malware Detection

Anti Malware Behavioral Detection

Encryption and Decryption

Anti Spam and Bulk Email Detection

Vendor Capability Ratings

Ease of Customization

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features