SolarWinds

SolarWinds AppOptics

Composite Score

7.0 /10

CX Score

7.4 /10

73 Reviews Write a Review

Claim Software

What is SolarWinds AppOptics?

Solarwinds AppOptics provides real-time visibility into any application by collecting both high-fidelity metrics and detailed transaction traces.

Company Details

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SolarWinds AppOptics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SolarWinds AppOptics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

86 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SolarWinds AppOptics?

4% Negative

8% Neutral

88% Positive

Pros

Caring
Saves Time
Respectful
Helps Innovate

Feature Ratings

Average 70

Server Monitoring

Scalability

Dependency Tracking

Application Logging

Cloud/On-Prem/Hybrid Deployment

Application Request Tracing

Code Performance Monitoring

Application Discovery

Error Reporting

Real User Monitoring

Application Metric Reporting

Vendor Capability Ratings

Average 72

Ease of Data Integration

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

SolarWinds AppOptics Reviews

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2021

Would use again

Likeliness to Recommend

6 /10

Pros

Efficient Service
Effective Service
Respectful
Caring

Mafaaz M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2021

Good product for monitoring

Likeliness to Recommend

5 /10

What differentiates SolarWinds AppOptics from other similar products?

Pricing and quality

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

Less resources in troubleshooting and issues related

What recommendations would you give to someone considering this product?

Cost effective

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Vendor Friendly Policies
Security Frustrates

Ricardo C.

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2020

Fantastic product, easy to use

Likeliness to Recommend

8 /10

What differentiates SolarWinds AppOptics from other similar products?

Haven't used other similar products

What is your favorite aspect of this product?

Server monitoring

What do you dislike most about this product?

Web based interface

What recommendations would you give to someone considering this product?

Do your research to make sure you are taking advantage of all the products

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

SolarWinds AppOptics

What is SolarWinds AppOptics?

Company Details

Need Assistance?

SolarWinds AppOptics Ratings

78 Likeliness to Recommend

86 Plan to Renew

8 Since last award

77 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love SolarWinds AppOptics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Dependency Tracking Tracking the performance of all application dependencies.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Application Request Tracing Detail key attributes of application requests and transactions.

Code Performance Monitoring Tracking application performance at the code-base level.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

SolarWinds AppOptics Reviews

Would use again

Likeliness to Recommend

Pros

Mafaaz M.

Good product for monitoring

Likeliness to Recommend

Pros

Cons

Ricardo C.

Fantastic product, easy to use

Likeliness to Recommend

Pros

Most Popular SolarWinds AppOptics Comparisons

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New Relic

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Splunk APM

8
Since last award

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Feature Ratings

Server Monitoring

Scalability

Dependency Tracking

Application Logging

Cloud/On-Prem/Hybrid Deployment

Application Request Tracing

Code Performance Monitoring

Application Discovery

Error Reporting

Real User Monitoring

Application Metric Reporting

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement