SolarWinds

SolarWinds AppOptics

Composite Score

7.0 /10

CX Score

7.4 /10

74 Reviews Write a Review

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What is SolarWinds AppOptics?

Solarwinds AppOptics provides real-time visibility into any application by collecting both high-fidelity metrics and detailed transaction traces.

Company Details

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SolarWinds AppOptics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SolarWinds AppOptics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

1
Since last award

86 Plan to Renew

77 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 82%
Negotiation and Contract:: 76%
Conflict Resolution:: 82%
Strategy & Innovation:: 83%
Service Experience:: 86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SolarWinds AppOptics?

4% Negative

12% Neutral

84% Positive

Pros

Caring
Saves Time
Respectful
Helps Innovate

Feature Ratings

Average 70

Server Monitoring

Scalability

Dependency Tracking

Cloud/On-Prem/Hybrid Deployment

Application Logging

Application Request Tracing

Error Reporting

Application Discovery

Code Performance Monitoring

Real User Monitoring

Application Metric Reporting

Vendor Capability Ratings

Average 73

Ease of Data Integration

Quality of Features

Business Value Created

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

SolarWinds AppOptics Reviews

Sushmita S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Comprehensive infrastructure & application monitor

Likeliness to Recommend

7 /10

What differentiates SolarWinds AppOptics from other similar products?

AppOptics stands out with its combined infrastructure and application monitoring approach at a reasonable price point. Unlike some competitors that charge separately for different monitoring types, AppOptics includes both in one package. Their integration with other SolarWinds products is seamless, which is great if you're already in their ecosystem.

What is your favorite aspect of this product?

The best thing about AppOptics is its straightforward pricing model and ease of getting started. The out-of-the-box monitoring templates are really useful, and the ability to quickly set up monitoring for cloud services like AWS is a time-saver. The alerting system is also quite flexible and reliable.

What do you dislike most about this product?

The user interface feels less polished compared to newer monitoring solutions. Sometimes navigating between different features can be unintuitive, and the dashboard creation process could be more flexible.

What recommendations would you give to someone considering this product?

I'd recommend starting with their free trial to test the integration with your stack. Take time to plan your tagging strategy early on - it'll make everything easier later. It's particularly good for teams already using other SolarWinds products or those looking for a cost-effective solution.

Pros

Trustworthy
Client Friendly Policies
Altruistic
Helps Innovate

Cons

Less Effective Service

Leah S.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Awesome APM with a lot of features.

Likeliness to Recommend

9 /10

What differentiates SolarWinds AppOptics from other similar products?

When I use this program, I like that I don’t have to install anything. As a non-technically aware person, I get really scared when I need to download new software to my computer that I haven’t heard of, so not having to download anything to utilize it makes me feel less frightened. It can perform the same functions as its competitors but at a far lower cost. The user interface is likewise fantastic.

What is your favorite aspect of this product?

The nicest thing about this software is that it offers a complete solution for data monitoring and analysis. It provides a variety of services that aid in data comprehension and provide stunning visualizations. Furthermore, it offers services that can provide notifications of activity alerts on various metrics when the processing is complete.

What do you dislike most about this product?

Even if the models are simple, the various pricing alternatives can be tough to pick from. It’s just a matter of deciding which one will work best for me. The online interface is also efficient, which is positive, but it might use some enhancement in terms of customization.

What recommendations would you give to someone considering this product?

I would recommend just giving it a shot; it has a lot of potential for me at a pricing point that is significantly lower than competitors. I like that it has default dashboards for all of my services and that I can also construct custom dashboards. I can set up alerts for API response times and numerous notification channels. Everything is tracked, including infrastructure, database response, and communication between multiple micro-services.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Olufemi O.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

Effective. High quality features

Likeliness to Recommend

7 /10

What differentiates SolarWinds AppOptics from other similar products?

In-depth dependency tracing

What is your favorite aspect of this product?

Proper Visibility of the network layer

What do you dislike most about this product?

Lack of ability to properly manage Worker Services on Windows servers. Especially when they run into exceptions and crash

What recommendations would you give to someone considering this product?

Provides a clear monitoring overview of the organization's technical infrastructure

Pros

Respectful
Continually Improving Product
Performance Enhancing
Effective Service

SolarWinds AppOptics

What is SolarWinds AppOptics?

Company Details

Need Assistance?

SolarWinds AppOptics Ratings

77 Likeliness to Recommend

1 Since last award

86 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love SolarWinds AppOptics?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Dependency Tracking Tracking the performance of all application dependencies.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Application Request Tracing Detail key attributes of application requests and transactions.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Code Performance Monitoring Tracking application performance at the code-base level.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

SolarWinds AppOptics Reviews

Sushmita S.

Comprehensive infrastructure & application monitor

Likeliness to Recommend

Pros

Cons

Leah S.

Awesome APM with a lot of features.

Likeliness to Recommend

Pros

Olufemi O.

Effective. High quality features

Likeliness to Recommend

Pros

Most Popular SolarWinds AppOptics Comparisons

Microsoft Azure Monitor

AppDynamics

Dynatrace

New Relic

Stackify Retrace

Splunk APM

1
Since last award

Feature Ratings

Server Monitoring

Scalability

Dependency Tracking

Cloud/On-Prem/Hybrid Deployment

Application Logging

Application Request Tracing

Error Reporting

Application Discovery

Code Performance Monitoring

Real User Monitoring

Application Metric Reporting

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Business Value Created

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features