SocialPilot Logo
SocialPilot Logo
SocialPilot

SocialPilot

Composite Score
7.7 /10
CX Score
7.8 /10
Category
SocialPilot
7.7 /10

What is SocialPilot?

85,000+ professionals trust SocialPilot to manage social media, schedule social media posts, improve engagement and analyze results - at a pocket-friendly cost.

Company Details


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SocialPilot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SocialPilot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

4
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SocialPilot?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Feature Ratings

Average 85

Audience Segmentation

92

Collaboration

91

Influencer Identification

90

Competitor Tracking

87

Social Media Channel Integration Inbound

86

Sentiment Analysis

85

Publishing

85

Dashboards and Reporting

85

Visual Analytics

79

Vendor Capability Ratings

Average 85

Vendor Support

94

Product Strategy and Rate of Improvement

89

Usability and Intuitiveness

89

Ease of IT Administration

89

Availability and Quality of Training

86

Ease of Data Integration

86

Quality of Features

85

Ease of Implementation

85

Breadth of Features

84

Ease of Customization

84

Business Value Created

73

SocialPilot Reviews

Adiratna D.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

SocialPilot - The marketing pilot, so fly

Likeliness to Recommend

9 /10

What differentiates SocialPilot from other similar products?

Teams of small as well as large businesses can work together at one platform. There are no misunderstandings and delays because everyone is on one page performing their tasks. You can manage activities and engagement of users in one go and nothing will be missed out. Management of multiple networking platforms at once is no big deal.

What is your favorite aspect of this product?

Networking of all of your social media platforms at once is a true blessing and a good platform that can integrate with all of them at once is the cherry on top. That exactly is SocialPilot. It can cater all your social media management needs and wants all at once by scheduling your posts and posting them at all channels in one go. You can also get understanding of your engagement in the dashboard feature.

What do you dislike most about this product?

The free trial of the premium version is not available and the normal free trial does not really tell us about anything. It would be great if we could have more from the version so that people who will be paying afterwards will not hesitate much.

What recommendations would you give to someone considering this product?

A good platform that manages everyday social media needs under one platform and the price you have to pay for all these services is very reasonable, doesn’t matter if you are a small or big firm. It gives you wings to fly so why not do that when you have a chance?

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

NANDAKISHOR R.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

All in one social media handler

Likeliness to Recommend

9 /10

What differentiates SocialPilot from other similar products?

We can manage all our social media account under one umbrella. This is the best feature of social pilot. They provide calendar for social media planning. We can make posts on different platform at a single time with the help of social pilot. This makes the social pilot different.

What is your favorite aspect of this product?

My favorite aspect of social pilot is that we can manage all the social media accounts easily and very fast. Social pilot helps us to schedule and post the posts at a single time in different social media platform, this reduces our work time and pressure.

What do you dislike most about this product?

The one thing that I dislike about social pilot is that; sometimes the integration of the social media accounts are getting disconnected and we have to connect it again. This is not a big issue. This is the best platform for handling social media accounts.

What recommendations would you give to someone considering this product?

Social pilot is the best platform for new users to social media. You can handle many social media accounts in a single place very easily and fast. This helps us the new users to handle their social media accounts in a better way. And monthly calendar is also available here; this help to schedule the posts according to the dates which we want to use. If you ask me I recommend this from my end,

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Parimita G.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Your social media pilot to boost speed in sales

Likeliness to Recommend

10 /10

What differentiates SocialPilot from other similar products?

Best user interface, easy to access, customer support is excellent, pricing is justified, add multiple users to account, social media monitoring.

What is your favorite aspect of this product?

This is a user friendly tool to manage your social media platforms from a single dashboard. You can add your multiple social accounts here and can monitor your post engagements, audience response, can share them next time in just a click. You can export your all performance report for analysis. It gives you best hashtags to boost your posts and make it viral. You can add users who are commenting and messaging you for email marketing. It allows you to post numbers of posts from every account in the same time instantly.

What do you dislike most about this product?

It helps to increase your reach in target audience. Nothing such insights to dislike this tool.

What recommendations would you give to someone considering this product?

Yes I will recommend this to you. Current situation is focusing on social media. You can get a higer reach to your audience in social media platforms. Your creative posts will attract customers towards your products. It is best for small and medium businesses as it comes with best pricing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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