Snowflake Customer Reviews 2024

Snowflake

Composite Score

8.8 /10

CX Score

9.1 /10

94 Reviews Write a Review

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What is Snowflake?

Snowflake’s cloud data platform supports a multi-cloud strategy, including a cross-cloud approach to mix and match clouds as you see fit. Snowflake is available globally on AWS, Azure and Google Cloud Platform. With a common and interchangeable code base, Snowflake delivers advantages such as global data replication, which means you can move your data to any cloud in any region, without having to re-code your applications or learn new skills.

Company Details

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Awards & Recognition

Snowflake won the following awards in the Analytical Data Store category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

7 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

1 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Snowflake Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Snowflake.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Snowflake?

0% Negative

5% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Feature Ratings

Average 82

Data Management

Workload Management and Monitoring

Distributed Processing

Data Security

Data Integration

Platform Administration

Metadata Management

Real Time Capabilities

Analytics and Data Science Tools

Data Visualization

Analytics and Reporting

Vendor Capability Ratings

Average 82

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Availability and Quality of Training

Snowflake Reviews

John H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Great Product, but Beware Cost

Likeliness to Recommend

9 /10

What differentiates Snowflake from other similar products?

Snowflake is very powerful and very easy to use. Its SQL dialect is very flexible, and the kinds of integrations it supports is really impressive.

What is your favorite aspect of this product?

Snowflake SQL is a delight to work with.

What do you dislike most about this product?

Snowflake can be very expensive, and requires a significant level of governance to ensure that costs are kept under control. I found it much easier to control BigQuery costs.

What recommendations would you give to someone considering this product?

Start small -- e.g., smallest warehouses with low query timeouts -- and expand as needed. Keep costs in focus.

Pros

Enables Productivity
Respectful
Helps Innovate
Continually Improving Product

Cons

Less Generous
Under Delivered
Less Friendly Negotiation

Fabiana Eloisa R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Incredible features, fantastic product!

Likeliness to Recommend

10 /10

What differentiates Snowflake from other similar products?

I think Snowflake is very powerful, it has a lot of capabilities and all the data is on the cloud. I strongly recommend it, you can create the datawarehouse architecture in different ways and test what is the best solution to store and integrate your data. Snowflake has a good and complete API documentation.

What is your favorite aspect of this product?

I really loved that thanks to Snowflake, with the data team we could implement a DataWarehouse Architecture and connect data from different sources using Fivetran. And we really got excellent results, improving the queries performance, and creating more robust queries using views and tables. Also there exists Snowflake Connector for Python and that is really great if you need to implement a function.

What do you dislike most about this product?

It would be great that Snowflake Sales People being more trainned about specific uses and questions about using Snowflake.

What recommendations would you give to someone considering this product?

I recomend having the POC calls with Snowflake People and test the product before decide to pay and use the product with your team. Compare it with other similar tools looks like Databricks, evaluate pros and cons.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

ABID HUSSAIN A.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Snowflake from other similar products?

Ease of use and its performance are main reasons

What is your favorite aspect of this product?

independent storage with Scalability

What do you dislike most about this product?

Price variability or no fix price

What recommendations would you give to someone considering this product?

Snowflake take care of all management I like recommend it to others for peace of mind

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Snowflake

What is Snowflake?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Snowflake Ratings

89 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Snowflake?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Management Includes data sharing, data storage, records management, and data security.

Workload Management and Monitoring Includes task, performance, monitoring and time management

Distributed Processing Data storage and processing is shared among many physical or virtual independents servers or sites for high volume data with seamless access to large datasets.

Data Security Includes ability to hide sensitive data by masking with special characters or anonymous information.

Data Integration Includes integration of data from multiple sources, merging systems, transforming data and capture data to form a unified view of a company's data assets

Platform Administration Includes back-end interface and administrative capabilities

Metadata Management Easily manage metadata associated with customer data or audience segments.

Real Time Capabilities Ability to analytics and visualize data as soon as it becomes available in underline systems.

Analytics and Data Science Tools Includes Analytics and Data science components such as AI, statistical and machine learning libraries

Data Visualization Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Snowflake Reviews

John H.

Great Product, but Beware Cost

Likeliness to Recommend

Pros

Cons

Fabiana Eloisa R.

Incredible features, fantastic product!

Likeliness to Recommend

Pros

ABID HUSSAIN A.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Most Popular Snowflake Comparisons

Amazon Redshift

Google BigQuery

Microsoft Azure Synapse Analytics

Cloudera Data Platform

SAP HANA Cloud

Oracle Exadata

1
Since last award

Feature Ratings

Data Management

Workload Management and Monitoring

Distributed Processing

Data Security

Data Integration

Platform Administration

Metadata Management

Real Time Capabilities

Analytics and Data Science Tools

Data Visualization

Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Availability and Quality of Training