SmartRecruiters Hiring Platform Logo
SmartRecruiters Hiring Platform Logo
SmartRecruiters, Inc.

SmartRecruiters Hiring Platform

Composite Score
7.0 /10
CX Score
7.1 /10
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SmartRecruiters Hiring Platform
7.0 /10

What is SmartRecruiters Hiring Platform?

The SmartRecruiters Hiring Platform combines the best elements of consumer grade experience and enterprise grade technology. This unique combination is why leading enterprises use SmartRecruiters to solve their recruiting challenges & drive their businesses forward.

Company Details

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SmartRecruiters Hiring Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

92 Plan to Renew

72 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
71%
Negotiation and Contract:
84%
Conflict Resolution:
77%
Strategy & Innovation:
73%
Service Experience:
73%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SmartRecruiters Hiring Platform?

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14% Negative
15% Neutral
71% Positive

Pros

  • Respectful
  • Caring
  • Client's Interest First
  • Generous Negotitation

Feature Ratings

Average 75

AI Capabilities

85

Customized Job Postings

82

Employee Referrals

80

Onboarding and Training

78

Candidate Application Process

77

Mobile

75

User Permissions

74

Integration APIs

70

Candidate Experience Surveys

69

Analytics and Reporting

63

Vendor Capability Ratings

Average 71

Product Strategy and Rate of Improvement

77

Ease of Implementation

76

Breadth of Features

74

Ease of IT Administration

72

Business Value Created

72

Vendor Support

72

Availability and Quality of Training

71

Quality of Features

70

Ease of Data Integration

69

Ease of Customization

68

Usability and Intuitiveness

66

SmartRecruiters Hiring Platform Reviews

  • Role: Human Resources
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2025

Dated integration, user experience and interface,

Likeliness to Recommend

2 /10

Pros

  • Respectful

Cons

  • Commodity Features
  • Less Reliable
  • Less Performance Enhancing

Kristen F.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Unique ATS that can handle enterprise recruiting

Likeliness to Recommend

7 /10

What differentiates SmartRecruiters Hiring Platform from other similar products?

The SmartRecruiter UI is unique when compared to other Applicant Tracking Systems. It is simpler to use than many of the other enterprise platforms, especially for global employers. I have used it for both an SMB and global enterprise businesses.

What is your favorite aspect of this product?

The ease of onboarding/learning was great. There was not a large learning curve; I was able to pick it up immediately.

What do you dislike most about this product?

Reporting capabilities were average, which is critical for enterprise hiring.

What recommendations would you give to someone considering this product?

If you are a global employer, don't overlook SmartRecruiter; it has a better UI, clean integration, and is easier to use than many of the other competitors on the market.

Pros

  • Caring
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Commodity Features
  • Charges for Enhancements

Rachna J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Excellent software I have ever used

Likeliness to Recommend

10 /10

What differentiates SmartRecruiters Hiring Platform from other similar products?

This software helped me to find the talented and deserving applicant.

What is your favorite aspect of this product?

Hiring is very easy and fast using this software.

What do you dislike most about this product?

Nothing as such to point out.

What recommendations would you give to someone considering this product?

SmartRecruters is best for those who don't want to waste time and want to find talent quickly.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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