SmartRecruiters, Inc.

SmartRecruiters Enterprise Hiring Platform

Composite Score

8.2 /10

CX Score

8.6 /10

32 Reviews Write a Review

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What is SmartRecruiters Enterprise Hiring Platform?

The SmartRecruiters Hiring Platform combines the best elements of consumer grade experience and enterprise grade technology. This unique combination is why leading enterprises use SmartRecruiters to solve their recruiting challenges & drive their businesses forward.

Company Details

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Awards & Recognition

SmartRecruiters Enterprise Hiring Platform won the following awards in the Talent Acquisition Suites category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

4 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

SmartRecruiters Enterprise Hiring Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SmartRecruiters Enterprise Hiring Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SmartRecruiters Enterprise Hiring Platform?

0% Negative

3% Neutral

97% Positive

Pros

Respectful
Caring
Fair
Continually Improving Product

Feature Ratings

Average 83

Job Board Integration

Requisitions

Employee Employer Portal

Pre-Screening Pre-Qualification

Recruitment Scheduling

Candidate Pipeline Management

Analytics and Reporting

Onboarding Document Management

Templated Communications

Mobile

HRIS Integration

Vendor Capability Ratings

Average 83

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Vendor Support

Breadth of Features

Quality of Features

Ease of Data Integration

SmartRecruiters Enterprise Hiring Platform Reviews

Ashley S.

Role: Human Resources
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Recent improvements help productivity

Likeliness to Recommend

8 /10

What differentiates SmartRecruiters Enterprise Hiring Platform from other similar products?

The only other ATS I have used was a very old version of an oracle suite so this is leaps and bounds better, by having more modern features like automated scheduling, teams integration, message templates, and applicant profiles roll over from one job to another smoothly.

What is your favorite aspect of this product?

I love that the platform continues to add improvements over time, such as Microsoft teams integration for scheduling, as well as improved customization for templates and features. They seem to listen to user feedback well.

What do you dislike most about this product?

The analytics and reporting for diversity and inclusion data (gender/ethnicity) is non existent, and the data reporting overall is hardly usable.

What recommendations would you give to someone considering this product?

I am less familiar with the full suite of features, as I was not aware of the full functionality or different levels of contact a company can use. It is pretty user friendly, and I like that they are responsive. Data analysis ability and therefore usage is sub par.

Pros

Saves Time
Enables Productivity
Helps Innovate
Continually Improving Product

Role: Human Resources
Industry: Entertainment
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Easy to use, new features added all the time.

Likeliness to Recommend

7 /10

Pros

Enables Productivity
Trustworthy
Effective Service
Saves Time

Csenge B.

Role: Human Resources
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Great for SME-s with limited budget.

Likeliness to Recommend

10 /10

What differentiates SmartRecruiters Enterprise Hiring Platform from other similar products?

Smartrecruiters is free for SMEs. This is definitely unique. Morover, it is GDPR compatible, so if you are an SME based in Europe, this software is a must. Also, the product makes applicant tracking much easier - with editable status, pre-saveble letters for easier communication, applicant review features.

What is your favorite aspect of this product?

My favourite feature is that I can add different hiring managers to different job, and the software's GDPR-compatibility, which makes applicant tracking much easier.

What do you dislike most about this product?

I do not get an email after a hiring manager writes a review of an applicant, or changes the status of the applicant. I use this program together with all managers, and after sourcing, they are the ones who decide who they want to invite for an interview, but I'm the one to contact the applicant. So it would be crutial to know if they want to meet someone. Also, if they decide to not meet someone, there should be a feature for hiring managers to let me know that an applicant is rejectable, but there isn't.

What recommendations would you give to someone considering this product?

If you are based in Europe, do not forget to send back the GDPR contract :)

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

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SmartRecruiters Enterprise Hiring Platform

What is SmartRecruiters Enterprise Hiring Platform?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

SmartRecruiters Enterprise Hiring Platform Ratings

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love SmartRecruiters Enterprise Hiring Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Job Board Integration Ability to automatically post positions to external job boards and pull candidate information.

Requisitions Create and store unlimited requisitions

Employee Employer Portal Software includes portal functionality for HR as well as employees

Pre-Screening Pre-Qualification Ability to screen prospects manually or using rules.

Recruitment Scheduling Scheduling of screening and interviews

Candidate Pipeline Management The solution provides the ability to capture and track prospects throughout the recruitment lifecycle.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Onboarding Document Management Ability to automate employee onboarding through standardized document sharing

Templated Communications Ability to build and save standard employee communications to automate interactions. Communications to referees and candidates are pre-templated.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

HRIS Integration Integrates with desired HRIS suite

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

SmartRecruiters Enterprise Hiring Platform Reviews

Ashley S.

Recent improvements help productivity

Likeliness to Recommend

Pros

Easy to use, new features added all the time.

Likeliness to Recommend

Pros

Csenge B.

Great for SME-s with limited budget.

Likeliness to Recommend

Pros

Most Popular SmartRecruiters Enterprise Hiring Platform Comparisons

iCIMS Talent Cloud

Zoho Recruit

Bullhorn ATS & CRM

LeverTRM

Greenhouse Recruiting

JobDiva

Feature Ratings

Job Board Integration

Requisitions

Employee Employer Portal

Pre-Screening Pre-Qualification

Recruitment Scheduling

Candidate Pipeline Management

Analytics and Reporting

Onboarding Document Management

Templated Communications

Mobile

HRIS Integration

Vendor Capability Ratings

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Vendor Support

Breadth of Features

Quality of Features

Ease of Data Integration