Smart Global Governance Customer Reviews 2025

Smart Global Governance

Composite Score

7.3 /10

CX Score

7.5 /10

30 Reviews Write a Review

Claim Software

What is Smart Global Governance?

Compliance management tool that helps businesses ensure adherence to national and global regulations, conduct audits & prevent risks. Our Integrated Risk Management (IRM) platform provides an integrated view of risk, starting with an organization’s strategy, business operations and ultimately the activation of technology assets through a range of complementary modules and a cross-functional integration of different risk categories to enable a holistic view, deployed progressively by Use Case.

Company Details

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Awards & Recognition

Smart Global Governance won the following awards in the Privacy Program Management category

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2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation

2023

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation

2022

Smart Global Governance Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smart Global Governance.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

3
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 91%
Conflict Resolution:: 97%
Strategy & Innovation:: 77%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smart Global Governance?

3% Negative

9% Neutral

88% Positive

Pros

Performance Enhancing
Trustworthy
Respectful
Acts with Integrity

Feature Ratings

Average 84

Privacy Regulatory Database

Website Scanning

De-Identification Pseudonymity

Data Subject Request Management

Privacy Platform Management

User Access Monitoring

Consent Management

Privacy Program Optimization

Data Flow Mapping

Sensitive Data Identification

Breach Response Support

Vendor Capability Ratings

Average 79

Vendor Support

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Smart Global Governance Reviews

Role: Consultant
Industry: Entertainment
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Love the product. Great Features!

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Reliable
Helps Innovate
Performance Enhancing

Cons

Less Effective Service
Less Caring

Henk M.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2020

Easy to set up with a worry free product

Likeliness to Recommend

6 /10

What differentiates Smart Global Governance from other similar products?

Automates the process of compliance with local, regional and national government requirements. Making it easy to implement privacy and security

What is your favorite aspect of this product?

The ease and lack of worry due to their knowledge

What do you dislike most about this product?

The startup costs were a little steep for a new business but so worth it

What recommendations would you give to someone considering this product?

I would recommend them and not to look elsewhere as they are very trustworthy and extremely easy to work with

Pros

Effective Service
Inspires Innovation
Fair
Altruistic

Cons

Inhibits Innovation

Jacqueline L.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2020

Easy integration, fast track to ROI, and dedicated

Likeliness to Recommend

6 /10

What differentiates Smart Global Governance from other similar products?

Dedicated staff, transparent processes. Eas ier to implement and integrate.

What is your favorite aspect of this product?

The company actually cares about their clients

What do you dislike most about this product?

I wish I understood it more.

What recommendations would you give to someone considering this product?

Return on investment, product and staff integrity are factors you can rely on.

Pros

Reliable
Trustworthy
Caring
Respectful

Smart Global Governance

What is Smart Global Governance?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

Smart Global Governance Ratings

84 Likeliness to Recommend

3 Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Smart Global Governance?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Privacy Regulatory Database Library or database that includes real-time updates on privacy laws and regulatory changes across jurisdictions.

Website Scanning Identifies technologies (cookies, beacons, other trackers) that are present on an organization’s internal website or hosted website.

De-Identification Pseudonymity Techniques to ensure personal data is not associated with a specific data subject and reduce risk of privacy infringement.

Data Subject Request Management Automated or partially-automated functionality that enables organization to respond to requests from data subjects through detailed data flow mapping.

Privacy Platform Management Targeted feature that aligns with the privacy program of an organization, or privacy office.

User Access Monitoring Tracks and monitors internal access to personal data processed/transmitted/used/stored by the organization.

Consent Management Provides mechanisms for collecting, storing, and validating data subject consent has been obtained as a part of data collection practices.

Privacy Program Optimization Provides automation and consolidation of specific tasks associated with data privacy program, including PIAs/DPIAs/risk assessments, vendor risk assessments etc

Data Flow Mapping Tracks an organization’s various data flows and provides clear path of data in and outside of the organization.

Sensitive Data Identification Feature that identifies high-risk or sensitive data elements collected by the organization.

Breach Response Support Facilitates the mandatory breach response process for organizations through notification of appropriate entities .

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Smart Global Governance Reviews

Love the product. Great Features!

Likeliness to Recommend

Pros

Cons

Henk M.

Easy to set up with a worry free product

Likeliness to Recommend

Pros

Cons

Jacqueline L.

Easy integration, fast track to ROI, and dedicated

Likeliness to Recommend

Pros

3
Since last award

Feature Ratings

Privacy Regulatory Database

Website Scanning

De-Identification Pseudonymity

Data Subject Request Management

Privacy Platform Management

User Access Monitoring

Consent Management

Privacy Program Optimization

Data Flow Mapping

Sensitive Data Identification

Breach Response Support

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features