What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Enables Productivity
- Reliable
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Joshua M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2020
Best tool for communication and collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack offers user-friendly responsive designs, great features to facilitate communication, accessible on the web, desktop, laptop, and mobile.It is also easy to use and reliable.
What is your favorite aspect of this product?
The creating of channels is easy and it enables teams to work towards the same goal, make informed decisions, and ensure there is transparency.Slack smoothen work with its seamless integration with other platforms like Google.I love that teams are able to communicate,collaborate and share files eaily using Slack.
What do you dislike most about this product?
I have experienced a delay in receiving message notifications.
What recommendations would you give to someone considering this product?
If you are looking for a product for your remote team to efficiently communicate and collaborarate I highly suggest Slack.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Helps Innovate
Please tell us why you think this review should be flagged.
Cynthia P.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2020
Slack review
Likeliness to Recommend
What differentiates Slack from other similar products?
It has personal workspace and access capabilities that are amazing compared to other softwares.
What is your favorite aspect of this product?
I love how easy it is to use. Also i like how slack has really improved on instant messaging platform which it has become easy.
What do you dislike most about this product?
I have no issues towards it.
What recommendations would you give to someone considering this product?
Yes, since the solution is here with them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Elena S.
- Role: Industry Specific Role
- Industry: Apparel
- Involvement: End User of Application
Submitted Sep 2020
A great tool for messaging
Likeliness to Recommend
What differentiates Slack from other similar products?
It is very quick in messaging compared to other products and also very cost friendly.
What is your favorite aspect of this product?
I like how it is quick in messaging. Also with it you can easily search for a message without wasting your time.
What do you dislike most about this product?
Honestly i have nothing that disgust me while using this great product.
What recommendations would you give to someone considering this product?
To give it a try since it never disappoints.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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