What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSlack Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Slack.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Oswald R.
- Role: Information Technology
- Industry: Electronics
- Involvement: End User of Application
Submitted Nov 2020
Excellent Industry awareness & collaboration!
Likeliness to Recommend
What differentiates Slack from other similar products?
Its ability to reach across many social media platforms,and enable inter company communication and collaboration.
What is your favorite aspect of this product?
The product completely enamored our marketing and technical divisions. They were on the platform all the time, collaborating with not only colleagues and fellow employees, but also customers, and industry people alike.
What do you dislike most about this product?
Can start to get overwhelming. Things and or similar threads and conversations can live in many places.
What recommendations would you give to someone considering this product?
Ensure you have more than just a handful of eager users ready to participate. We found that once entire departments brought into the platform, its value took off.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Jennifer C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2020
Easy to use!
Likeliness to Recommend
What differentiates Slack from other similar products?
Very fast implementation.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
It can be costly to acquire a license
What recommendations would you give to someone considering this product?
Read through the FAQ for support if needed.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Chemicals
- Involvement: IT Leader or Manager
Submitted Oct 2020
This product works well
Likeliness to Recommend
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Transparent
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.