What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Patel P.
- Role: Student Academic
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2021
Fantastic product for professional conversation.
Likeliness to Recommend
What differentiates Slack from other similar products?
The UI is very simple and easy to use. There are all features are covered in this tool.
What is your favorite aspect of this product?
Integration with other apps is very nice, we can integrate it with Google calendar so it will remind us for every meeting. Feature of sharing screen in a call is very helping. Sending media is also very essential now for users to share data across the team. Controlling of notification is useful.
What do you dislike most about this product?
There is required feature of message is seen or not by receiver.
What recommendations would you give to someone considering this product?
This is essential tool for organization for sharing data. Creating channel is useful for grouping people for completing specific project.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2021
Slack is a powerful communication tool.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ani K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Best for Corporate use. Very satisfied
Likeliness to Recommend
What differentiates Slack from other similar products?
Code Sharing, Work Place Simplicity, Integrations, Jira, Github, Asana, Google Calendar Integrations
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Late Notifications, Lack of Gifs, Cant change the privacy of certain groupchats, seen functions
What recommendations would you give to someone considering this product?
Easy to implement and integrate other applications. Best for corporate use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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