What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Devesh R.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Apr 2024
Fantastic product!
Likeliness to Recommend
What differentiates Slack from other similar products?
Channels, DM, and File Sharing
What is your favorite aspect of this product?
File Sharing
What do you dislike most about this product?
There are no such features for dislinking, it's a pretty good tool for productivity.
What recommendations would you give to someone considering this product?
I would recommend my fellow mates to use slack for office work.
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Nimish G.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Apr 2024
Feature rich project management software
Likeliness to Recommend
What differentiates Slack from other similar products?
Ease of use, list of features, support, efficiency.
What is your favorite aspect of this product?
Overall the product is feature loaded and very user friendly even for the new user to understand and adapt.
What do you dislike most about this product?
Nothing much. Just that sometimes verification OTP comes very late.
What recommendations would you give to someone considering this product?
Best software for internal / external project management and teams communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Narendra T.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Apr 2024
Fantastic tool
Likeliness to Recommend
What differentiates Slack from other similar products?
Easy and eye catching tool for professional communication
What is your favorite aspect of this product?
Easy to access and provide better communication system in the organization
What do you dislike most about this product?
Attractive and simple to use
What recommendations would you give to someone considering this product?
Must use this tool for better and secure communication among the organization
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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