Slack Logo Award Winner Product Badge
Slack Logo Award Winner Product Badge
Slack

Slack

9.0 /10
Category
Slack
9.0 /10

What is Slack?

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

Company Details


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Slack Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Slack.

91 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Slack?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

Instant Messaging

92

Notifications

88

File Sharing Collaboration

87

Integration With Productivity Tools

86

Cross Platform Support

86

Granular Access Management

86

Search

85

Document Collaboration

83

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

Slack Reviews

Devesh R.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Slack from other similar products?

Channels, DM, and File Sharing

What is your favorite aspect of this product?

File Sharing

What do you dislike most about this product?

There are no such features for dislinking, it's a pretty good tool for productivity.

What recommendations would you give to someone considering this product?

I would recommend my fellow mates to use slack for office work.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Respectful

Nimish G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Feature rich project management software

Likeliness to Recommend

10 /10

What differentiates Slack from other similar products?

Ease of use, list of features, support, efficiency.

What is your favorite aspect of this product?

Overall the product is feature loaded and very user friendly even for the new user to understand and adapt.

What do you dislike most about this product?

Nothing much. Just that sometimes verification OTP comes very late.

What recommendations would you give to someone considering this product?

Best software for internal / external project management and teams communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Narendra T.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic tool

Likeliness to Recommend

9 /10

What differentiates Slack from other similar products?

Easy and eye catching tool for professional communication

What is your favorite aspect of this product?

Easy to access and provide better communication system in the organization

What do you dislike most about this product?

Attractive and simple to use

What recommendations would you give to someone considering this product?

Must use this tool for better and secure communication among the organization

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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