What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
shaffaf k.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Fantastic product but the notifications can improv
Likeliness to Recommend
What differentiates Slack from other similar products?
Ease of usage and diverse features
What is your favorite aspect of this product?
Wide variety of features
What do you dislike most about this product?
Almost nothing except for notifications
What recommendations would you give to someone considering this product?
Go for it, it’s a no brainier
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Vaibhav P.
- Role: Finance
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Easy and fantastic product to connect.
Likeliness to Recommend
What differentiates Slack from other similar products?
The Slack application is very easy to use and doesn't require any special training. Also, I like the concept to search people from organisation and connect with them easily. The interface is very simple and easy to understand. The application helps to connect with third party vendors and make things more simple.
What is your favorite aspect of this product?
The interface is my favourite part as it seems more attractive and easy to use it. It is more convenient and allows a wide range of things to use.
What do you dislike most about this product?
I just want the calling part more easy to use as sometimes we face screen sharing issue while on a call.
What recommendations would you give to someone considering this product?
Use the product and you will love the product even if you are using for a shorter period. You will get addicted to it and you will stop using emails and instead you will slack people
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Abhik K.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2024
Excellent and Powerful team messaging app!
Likeliness to Recommend
What differentiates Slack from other similar products?
This is how a business communication tool should be!
What is your favorite aspect of this product?
Everything actually!
What do you dislike most about this product?
The auto “pause notification” thing
What recommendations would you give to someone considering this product?
I would give my 100% recommendation
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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