What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Abhishek S.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Best App for chat-based communication.
Likeliness to Recommend
What differentiates Slack from other similar products?
Other applications puts more efforts on calls and video and at the same time Slack has its main focuses on chat-based communication. Also Slack has a free plan too which is not available in other applications.
What is your favorite aspect of this product?
Its User Interface is quite unique and ease to use. It give an option to edit its message which was sent long time back which is really helpful.
What do you dislike most about this product?
Nothing as such.
What recommendations would you give to someone considering this product?
If someone is looking for chat base options then its the best one to go for. it also has option for screen sharing and calls too.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Nabeel s.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
A best way to communicate
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack stands out for its intuitive interface, fostering seamless communication and collaboration among teams. Its vibrant community and extensive integration capabilities create a dynamic ecosystem, enhancing productivity and fostering a sense of camaraderie within corporate environments. With its user-friendly features and vibrant community, Slack brings a human touch to workplace communication, revolutionizing team collaboration.
What is your favorite aspect of this product?
I find Slack's intuitive interface and vibrant community engagement particularly appealing. These aspects foster seamless communication and collaboration, creating a dynamic and inclusive environment for teams to thrive in.
What do you dislike most about this product?
Some users may find Slack's notification system overwhelming or struggle with information overload, especially in large teams or busy channels. Additionally, occasional downtime or technical glitches could disrupt workflow continuity, causing frustration for users reliant on the platform for communication and collaboration.
What recommendations would you give to someone considering this product?
For those considering Slack, I recommend carefully planning channel organization and notification settings to avoid information overload and ensure efficient communication. Invest in user training to maximize utilization of Slack's features and promote effective collaboration within teams. Additionally, regularly evaluate and adjust usage patterns to optimize workflow efficiency and maintain a productive communication environment.
Pros
- Performance Enhancing
- Efficient Service
- Altruistic
- Client's Interest First
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Gordon W.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Very quick messaging and reliable
Likeliness to Recommend
What differentiates Slack from other similar products?
I dont find much difference
What is your favorite aspect of this product?
Good instant messaging
What do you dislike most about this product?
Sometimes it hangs up
What recommendations would you give to someone considering this product?
learn it capabilities
Pros
- Reliable
- Enables Productivity
- Security Protects
- Performance Enhancing
Please tell us why you think this review should be flagged.
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