What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Ekta S.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Best collaboration tool for developers
Likeliness to Recommend
What differentiates Slack from other similar products?
1) Sleek easy to user user interface 2) Great collaboration tool since it uses workflows and other capabilities as well 3) Real time communication through channels , 1-1 on chats
What is your favorite aspect of this product?
1) Huddle - easy to use voice calling feature 2) Workflows - that help makes task flows much easier 3)Developer friendly - it provides API's and tools for developers to work with
What do you dislike most about this product?
1) Learning Curve - Might take long for new users to be onboarded on slack, since it is quite different from Teams and Google Chat 2) Can be resource intensive - needs good memory and power to run the application1
What recommendations would you give to someone considering this product?
1) Very easy to create channels for team communication 2) onboarding is quite smooth. It has a workspace URL which makes things very easy 3) Easy to use emojis and uploading any kind of files
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Paulo Henrique F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Fantastic product
Likeliness to Recommend
What differentiates Slack from other similar products?
It’s very easy to use, and have a really good layout
What is your favorite aspect of this product?
Facility to use
What do you dislike most about this product?
We can’t record the meeting/calls
What recommendations would you give to someone considering this product?
Implement the function to record the screen when you are sharing
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Vivek C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Slack: Communicate with your Team easily
Likeliness to Recommend
What differentiates Slack from other similar products?
It allows to connect with a wide range of third-party applications and services which helps in productivity enhancement.
What is your favorite aspect of this product?
My favorite aspect of the product is its simple interface where users can manage channels and conversations easily. Also, it is fantastic in multi-device sync so if I type a message to a person in device one, without sending the message also the message shows up in all connected devices' message box,
What do you dislike most about this product?
Free version has limitations on message history and storage which limits the product from some users.
What recommendations would you give to someone considering this product?
Explore the integrations with third-party apps and see if it meets your requirements then think about upgrading to the paid plan.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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