What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSlack Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Slack.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Afzalur R.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2024
Best tool for organizing projects and complete it.
Likeliness to Recommend
What differentiates Slack from other similar products?
What makes Slack unique in the market is that it communicates greatly with other services and is highly customizable. Way more than simply being a messaging application, one could characterize it as "mission control" for the teamwork involved in one's employment. The ability to build, design, and automate tasks for custom channels may be just the key to unlocking a universe of productivity.
What is your favorite aspect of this product?
It is very user-friendly, and all work chats are just right there in one place. I love that, literally, searching for something in my message history is just one quick search away.
What do you dislike most about this product?
Occasionally, Slack can take some time away. It is easy to sometimes get carried away with super-chatty conversation or spend an inordinate amount of time customizing my profile. But that's more of a "me" problem than a Slack problem.
What recommendations would you give to someone considering this product?
If you're even thinking about Slack, do it! It's absolutely the greatest thing since sliced bread in full-bore communication. Just set a few boundaries or you'll get sucked in too deep. Feel free to utilize all the integrations and customization features to make it work the best according to the needs of your team. Believe me, you won't regret this ever.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pankaj K.
- Role: Operations
- Industry: Machinery
- Involvement: End User of Application
Submitted Apr 2024
Weaving Together Work and Conversation.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack distinguishes itself with its extensive integrations and app ecosystem. It seamlessly connects with our productivity tools, project management platforms, and custom applications, enhancing our workflow efficiency. Moreover, Slack's flexibility in creating and managing channels effectively caters to our teams.
What is your favorite aspect of this product?
I appreciate how Slack promotes transparency and real-time communication across our organization. The ability to organize discussions into channels based on projects or topics fosters focused collaboration.
What do you dislike most about this product?
Absolutely nothing.
What recommendations would you give to someone considering this product?
Slack is suitable for teams seeking efficient and streamlined communication. Its user-friendly interface, extensive integrations, and collaboration features make it an indispensable tool for enhancing teamwork and productivity
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Evan C.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Apr 2024
Keeps in Step with Similar Products
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is really mobile friendly, which has not always been the case for Microsoft Teams.
What is your favorite aspect of this product?
Ease of use and set up of channels, sharing of data, and managing shared files.
What do you dislike most about this product?
I think the way it manages notifications for new people joining a team is a little inelegant.
What recommendations would you give to someone considering this product?
This is a good tool for collaboration and communication, similar to Teams and Discord.
Pros
- Includes Product Enhancements
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.