What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Ataaullah J.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Apr 2024
Practical product to use daily
Likeliness to Recommend
What differentiates Slack from other similar products?
Simple, yet very effective tool for collaboration
What is your favorite aspect of this product?
The simplicity and ease of use
What do you dislike most about this product?
none so far
What recommendations would you give to someone considering this product?
If you want a great collaborative, slack is a great product to adopt
Pros
- Helps Innovate
- Reliable
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
Precious A.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Slack is an easy communication choice.
Likeliness to Recommend
What differentiates Slack from other similar products?
Impossible to speak about Slack without mentioning Channels.. Slack channels embolden the beauty of this platform , as it allows organizations connect employees with information related to their day to day job role together , in one space. This makes communication organized and ensures ideas and notes shared on Channels can easily becomes valuable content for teams, projects , departments etc
What is your favorite aspect of this product?
Slack user friendly design appeals to me the most. Whether I am using Slack on my web browser ,computer desktop or on my mobile, the intuitive experience is the same and navigation is just very straight-forward. I am of the opinion that anyone who can navigate the internet conveniently will have no problems learning to use Slack.
What do you dislike most about this product?
On occasions, notification tends to get overwhelming due to the high activity level of channels that I am a part of. In such situations, Slack can sometimes be a distraction.
What recommendations would you give to someone considering this product?
Using Slack reduces the reliance of teams on emails, and that's a good thing. Email communication is not flexible and is easily exposed to malicious tendencies such as malwares. Use of Slack reduces the chance of the aforementioned.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Santiago M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Fantastic product! Easy to use and integrate
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack offers a nice and user-friendly interface, making it easy for teams to communicate and collaborate. Its intuitive design allows for quick adoption and minimal training. Also and most importantly Slack integrates seamlessly with a wide range of third-party apps and services, allowing users to bring all their tools into one platform.
What is your favorite aspect of this product?
That you can have acces and previews of many other apps in Slack.
What do you dislike most about this product?
I would like to be able to customize more the notifications
What recommendations would you give to someone considering this product?
I have used many other similar platforms and in my opinion, this is the best all around product of its kind,
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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