What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Vivek S.
- Role: Operations
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Apr 2024
Ideal platform for communication stabilization.
Likeliness to Recommend
What differentiates Slack from other similar products?
The ideal thing for communication.it is very easy and quick to find past history and integrates with many third party applications.
What is your favorite aspect of this product?
It supports powerful and advanced features such as DMs, video calls, channels and file sharing.
What do you dislike most about this product?
In my openion nothing is in slack to hate, very good software I realy like it.
What recommendations would you give to someone considering this product?
Highly recommended
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Client Friendly Policies
Cons
- Commodity Features
- Less Respectful
- Less Transparent
Please tell us why you think this review should be flagged.
Ayanfe M.
- Role: Finance
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Good in team communication
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack stands out from other similar products through its intuitive interface, extensive integration options, and robust search functionality, fostering seamless communication and collaboration within teams.
What is your favorite aspect of this product?
My favorite aspect of Slack is its ability to streamline communication and collaboration, keeping teams organized and productive with its user-friendly interface and powerful features.
What do you dislike most about this product?
The search functionality could be more advanced, as finding specific messages or files within large channels or conversations can sometimes be challenging.
What recommendations would you give to someone considering this product?
For someone considering Slack, I would recommend investing time in setting up channels and integrations thoughtfully, exploring its various features and customization options to tailor the platform effectively to your team's needs and workflows.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kanwarpal R.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2024
Built for collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
Integration with other software tools
What is your favorite aspect of this product?
Ease of use and efficiency
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Best product for collaboration and daily communication
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
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