Slack Logo Award Winner Product Badge
Slack Logo Award Winner Product Badge
Slack

Slack

9.0 /10
Category
Slack
9.0 /10

What is Slack?

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

Company Details


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Slack Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Slack.

91 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Slack?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

Instant Messaging

92

Notifications

88

File Sharing Collaboration

87

Integration With Productivity Tools

86

Cross Platform Support

86

Granular Access Management

86

Search

85

Document Collaboration

83

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

Slack Reviews

Sourav B.

  • Role: Industry Specific Role
  • Industry: Entertainment
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2024

The Best collaborating application for professiona

Likeliness to Recommend

10 /10

What differentiates Slack from other similar products?

Slack is the only collaborating platform for professional which i found with tons of features , honestly speaking the way slack help in keep in touch with other teams working on same project and the way it organised all chats into different threads for future easy access is really commendable and the in web integration app tools in slack save tons of time because you get everything at once which is really helpfull in professional work.

What is your favorite aspect of this product?

The most favourite aspect of slack for me is the way it organised message into threads in a channel and also the search option in between messages is like an boon for me and really helpfull and also the notification option which notify you of topic after sometime is really a great help for future work reference ... overall i really fond of the features slack provides.

What do you dislike most about this product?

There is nothing much to dislike as everything in slack is implemented just to optimized and enhanced you work ability but still if the user interface could be little simplified then it would be little easier for a newbee to use it , but by regular use you would get used to it .

What recommendations would you give to someone considering this product?

I would really recommend this product to every professional who works in a team and had multiples teams to manage , as through slack you get can easily organised you chats , teams , share file's in between or within teams , its really helpfull and i would also recommend if you can then buy the premium version of slack as the money the charge is always worth the service they provide.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

dinesh M.

  • Role: Consultant
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Best product

Likeliness to Recommend

8 /10

What differentiates Slack from other similar products?

Unique messaging platform with kot of integration

What is your favorite aspect of this product?

Easy to integrate

What do you dislike most about this product?

More flexibility from Microsoft team

What recommendations would you give to someone considering this product?

Definitely worth it

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Caring

Nicolae R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Excellent tool for efficient communication.

Likeliness to Recommend

9 /10

What differentiates Slack from other similar products?

Slack stands out for its versatility and ease of use; The ability to organize conversations across multiple channels makes it easier for us to keep track of topics and tasks. The video calling function allows us to create video calls without leaving the messages screen and when we send photos and videos, they all load quickly.

What is your favorite aspect of this product?

It has simplified communication between team members in our organization, both in the office and in remote environments. During video conferences the video is usually clear. And the way of sharing files in groups and status management that the tool allows is also something I appreciate.

What do you dislike most about this product?

The search function could be improved.

What recommendations would you give to someone considering this product?

Slack revolutionizes team collaboration with seamless communication, organized information management, and intuitive collaboration features. If you're looking to boost collaboration within your team and streamline your workflows, I recommend giving Slack a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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