What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Sourav B.
- Role: Industry Specific Role
- Industry: Entertainment
- Involvement: Initial Implementation
Submitted Apr 2024
The Best collaborating application for professiona
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is the only collaborating platform for professional which i found with tons of features , honestly speaking the way slack help in keep in touch with other teams working on same project and the way it organised all chats into different threads for future easy access is really commendable and the in web integration app tools in slack save tons of time because you get everything at once which is really helpfull in professional work.
What is your favorite aspect of this product?
The most favourite aspect of slack for me is the way it organised message into threads in a channel and also the search option in between messages is like an boon for me and really helpfull and also the notification option which notify you of topic after sometime is really a great help for future work reference ... overall i really fond of the features slack provides.
What do you dislike most about this product?
There is nothing much to dislike as everything in slack is implemented just to optimized and enhanced you work ability but still if the user interface could be little simplified then it would be little easier for a newbee to use it , but by regular use you would get used to it .
What recommendations would you give to someone considering this product?
I would really recommend this product to every professional who works in a team and had multiples teams to manage , as through slack you get can easily organised you chats , teams , share file's in between or within teams , its really helpfull and i would also recommend if you can then buy the premium version of slack as the money the charge is always worth the service they provide.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
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dinesh M.
- Role: Consultant
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Best product
Likeliness to Recommend
What differentiates Slack from other similar products?
Unique messaging platform with kot of integration
What is your favorite aspect of this product?
Easy to integrate
What do you dislike most about this product?
More flexibility from Microsoft team
What recommendations would you give to someone considering this product?
Definitely worth it
Pros
- Helps Innovate
- Reliable
- Unique Features
- Caring
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Nicolae R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Excellent tool for efficient communication.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack stands out for its versatility and ease of use; The ability to organize conversations across multiple channels makes it easier for us to keep track of topics and tasks. The video calling function allows us to create video calls without leaving the messages screen and when we send photos and videos, they all load quickly.
What is your favorite aspect of this product?
It has simplified communication between team members in our organization, both in the office and in remote environments. During video conferences the video is usually clear. And the way of sharing files in groups and status management that the tool allows is also something I appreciate.
What do you dislike most about this product?
The search function could be improved.
What recommendations would you give to someone considering this product?
Slack revolutionizes team collaboration with seamless communication, organized information management, and intuitive collaboration features. If you're looking to boost collaboration within your team and streamline your workflows, I recommend giving Slack a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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