What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Yunus Emre T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to create specific purpose network
Likeliness to Recommend
What differentiates Slack from other similar products?
The specific topic oriented channels that can be created
What is your favorite aspect of this product?
To be able to create different targeted channels easily
What do you dislike most about this product?
The interface could be faster
What recommendations would you give to someone considering this product?
I would strongly recommend to use it for groups who has different kinds of tasks and topics to discuss
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Manmohit S.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted May 2024
Quick response and features
Likeliness to Recommend
What differentiates Slack from other similar products?
Easy to use
What is your favorite aspect of this product?
Quick response and features
What do you dislike most about this product?
Nothing so fat
What recommendations would you give to someone considering this product?
Definitely use this tool for quick connections
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Shivangi A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Amazing product
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack stands out because it's really good at bringing teams together..
What is your favorite aspect of this product?
It is very versatile.
What do you dislike most about this product?
The notification tone.
What recommendations would you give to someone considering this product?
Overall it's a great product, easy to use and connect with your team
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
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