What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Jasrah ..
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Great for communication
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack differentiates itself from other similar products with its highly intuitive user interface, extensive integration options with various third-party apps, and robust search functionality. It also offers customizable notifications and channels that enhance team collaboration and streamline communication in a user-friendly and efficient way.
What is your favorite aspect of this product?
My favorite aspect of Slack is its extensive integration options with third-party apps. This feature streamlines workflows by allowing users to access and manage various tools and services directly within Slack, enhancing overall productivity and efficiency.
What do you dislike most about this product?
What I dislike most about Slack is its limited built-in task management capabilities. While it excels in communication and integrations, it would benefit from more robust native tools for assigning, tracking, and managing tasks without relying on third-party apps.
What recommendations would you give to someone considering this product?
I recommend taking full advantage of Slack’s integrations with third-party apps to enhance your workflow and improve team collaboration. Additionally, set up channels and notifications thoughtfully to avoid information overload and ensure important messages are not missed. If robust task management is essential for your team, consider using Slack alongside dedicated project management tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aamir S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Tanveer A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
The Best Collaboration Tool - Slack
Likeliness to Recommend
What differentiates Slack from other similar products?
Easy to use
What is your favorite aspect of this product?
Externals can be invited
What do you dislike most about this product?
Notifications can be enhanced
What recommendations would you give to someone considering this product?
Go for it, worth for enhancing communication within the team
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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