What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Divya S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Awesome Slack with great user experience
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is the best internal communication tool when compared to others. Instant messaging, integration, bots everything is super cool to use.
What is your favorite aspect of this product?
Setting up bots, Integration and the coolest custom emojis
What do you dislike most about this product?
Nothing as of now.
What recommendations would you give to someone considering this product?
Super cool internal communication tool one can purchase without any second thought.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Archana V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2024
Slack has made it possible to track projects
Likeliness to Recommend
What differentiates Slack from other similar products?
It can create private channel for private conversation and everything is so easy to find. Big communities do operate their task through it as it's so much reliable.
What is your favorite aspect of this product?
I can able to send emoji ,GIF here and I can set my availability here. The main part of this is their is channel for each different topic and there is a kanban board from where i can track my existing project.
What do you dislike most about this product?
Irrelevant notification here is so annoying and using it with a large community is a mess.. But it's also possible to customize that setting.
What recommendations would you give to someone considering this product?
Slack has helped to work in a joyful environment and it's accessibly is in the top level that's why i highly recommend this.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Great tool for team collaboration
Likeliness to Recommend
Pros
- Saves Time
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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