What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Javad Y.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Easy to use product
Likeliness to Recommend
What differentiates Slack from other similar products?
Creating and customizing communication channels
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Nothing found
What recommendations would you give to someone considering this product?
Highly recommended as it is so handy and easy to use
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Salih Yasin S.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2024
Insant Messaging Got Serious
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack gives an importance to business messaging and it's really good in terms of perception
What is your favorite aspect of this product?
Mobile app works very very smoothly.
What do you dislike most about this product?
I do not like the newest update because at last version code copy was easier.
What recommendations would you give to someone considering this product?
I would recommend them to get familiar with this tool, if they are not already.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Masika J.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jun 2024
Slack Has Fantastic Features
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack has been easy to use and reliable.
What is your favorite aspect of this product?
For instant business messaging, Slack has been so effective. I like the affordability of Slack.
What do you dislike most about this product?
No dislikes about Slack.
What recommendations would you give to someone considering this product?
Slack is recommendable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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