What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2024
Too flashy, and got lots of alternatives
Likeliness to Recommend
Pros
- Over Delivered
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Ara S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Easy to use
Likeliness to Recommend
What differentiates Slack from other similar products?
Robustness
What is your favorite aspect of this product?
Speed and UI
What do you dislike most about this product?
Call quality
What recommendations would you give to someone considering this product?
I will reccomend it
Pros
- Inspires Innovation
- Client Friendly Policies
- Generous Negotitation
- Transparent
Please tell us why you think this review should be flagged.
Swati S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2024
Best team management tool
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack provides a high level security which would make any organizations feel safe to buy this tool.
What is your favorite aspect of this product?
It as ha very intuitive and user friendly interface.
What do you dislike most about this product?
I haven't cam across anything which I could dislike though call drop issue arises time to time which could be worked on and fixed.
What recommendations would you give to someone considering this product?
I would highly recommend this to middles and large scale organization.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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