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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2216955/original/2216955.jpg?1724848969)
Nadia S.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Very helpful and keeps innovating
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is very intuitive, easy to use. The new features (lists, automation) are very user friendly and intuitive and very helpful! Loved it!
What is your favorite aspect of this product?
Very easy to implement and to use. New members of the team are integrated right away. We use is daily and it is our main source of communication since we are mostly working remotely.
What do you dislike most about this product?
Before the new features were launched it missed a few features, but now it looks great!
What recommendations would you give to someone considering this product?
Go ahead. Very helpful on communication, task management, internal communication and more.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2208940/original/2208940.jpg?1724334685)
Riya D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Tool that helps me enhance my collaboration!
Likeliness to Recommend
What differentiates Slack from other similar products?
When I use Slack, I notice how it simplifies communication and collaboration. Slack easily integrates with a wide range of tools and services I already use, such as Google Drive, Trello, and GitHub. Its channel-based organization makes keeping my conversations focused and accessible easy, and the search functionality helps me quickly find important information and past discussions.
What is your favorite aspect of this product?
I really appreciate Slack's versatility in communication. I love how I can flawlessly switch between direct messages and group channels, which makes it easy for me to stay organized and on top of different conversations. The integration with other tools also improves my productivity, allowing me to manage tasks and projects without having to bounce between multiple apps. Overall, Slack's ability to smooth communication and collaboration benefits me to a great extent.
What do you dislike most about this product?
So far, I haven't faced any problem.
What recommendations would you give to someone considering this product?
I would say make use of its organizational features such as creating channels for specific projects or topics and using threads to maintain focused conversations.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2209953/original/2209953.jpg?1738161792)
Dilip G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
Slack is fantastic software for team projects
Likeliness to Recommend
What differentiates Slack from other similar products?
I feel channel based communication in slack is the feature which differentiate slack from others similar software
What is your favorite aspect of this product?
My favourite aspect of the software is Customisable notifications which allow me to prioritise important conversations
What do you dislike most about this product?
There is limited file management in this software compared to dedicated file storage solutions
What recommendations would you give to someone considering this product?
I strongly recommend slack as it provides channel base communication and file sharing. Which save my so much time
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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