What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Alamin I.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2024
Best productivity boosting tool i have found
Likeliness to Recommend
What differentiates Slack from other similar products?
Its file-sharing option is so easy to use. One can share any file or document through any platform. It's purpose is transparent and to help it's users.
What is your favorite aspect of this product?
I can easily organize channels. This helps me find my important channel easily. Thud it saves my time greatly.
What do you dislike most about this product?
It always hampers you to come back to it, even if you are off work. This is so disturbing.
What recommendations would you give to someone considering this product?
No doubt it completes all your desires. It gives you what you want from it. I would greatly recommend everyone to use it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lars N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2024
A fast and reliable way to communicate.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack stands out because it facilitates teamwork, allows easy file sharing, and unifies communication across multiple platforms. Its channel-based structure allows our teams to reserve certain areas for projects, and its security features prevent unauthorized users from joining the channel. Plus, organizing meetings and making video calls is easy.
What is your favorite aspect of this product?
Slack provides us with a very good communication platform that we use daily to communicate and collaborate with our teams. No matter where team members are, we can hold meetings, specify crucial details, retain data, and make voice calls. The thread feature keeps the chat from getting too busy and helps us make sure that users can monitor each other's conversations in case something comes up that's important to them.
What do you dislike most about this product?
There's nothing I don't like about Slack, it works well for us.
What recommendations would you give to someone considering this product?
Slack plays a crucial role in fostering collaboration between teams by eliminating email exchanges and allowing us to bring many teams together on a call to tackle complicated problems. Slack facilitates business operations and serves as a collaborative platform for all types of businesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Dev Jyoti ..
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2024
An amazing collaboration tool
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack differentiates itself from other collaboration tools with its user-friendly interface, extensive third-party integrations, and powerful search capabilities. It excels in real-time messaging through organized channels and threaded conversations, and offers robust security.
What is your favorite aspect of this product?
My favorite aspect of Slack is its extensive integration capabilities with a wide range of third-party applications. This feature transforms Slack from a simple messaging app into a powerful central hub for all team activities. Integrations with tools like Google Drive, Trello, Zoom, and GitHub streamline workflows, reduce context switching, and enhance productivity by bringing all necessary tools and information into one place.
What do you dislike most about this product?
There is nothing that I can think of.
What recommendations would you give to someone considering this product?
Slack is an amazing tool for collaborative and modern work environments. It is a must have.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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