What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSlack Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Slack.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Jon W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Game Changer software especially with WFM
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack has been a game-changer for daily communication for us for years. It really increased in value as we moved to a remote work setup during the pandemic and now our company will remain 'workplace agnostic'. It's great for being a home base for daily communication with team members, integrations with products like Google Drive to know when files are upload, Guru to know when cards are created, etc. It really has been an easy way to stay up to date on all company-related things without having to live in an overcrowded inbox.
What is your favorite aspect of this product?
My favorite aspect is the quick and easy communication with team members and groups. I love the fact that you can also create custom ones as well. It's great when you're working on specific projects, etc.
What do you dislike most about this product?
There's not much I dislike about slack. It's just such a great piece of software that really improved the team communication since being implemented. That alone made it worth its weight in gold.
What recommendations would you give to someone considering this product?
Since Slack was created there are others out there that do some very similar things. Before diving into anyone, look at the other software you use and see how easy they integrate. That was a bonus with slack as they integrate with a ton.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Steven E.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jun 2021
Slack for team collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack offers great features for team collaboration and messaging.
What is your favorite aspect of this product?
It enables us to organize our meetings effectively. Reaching out to colleague members is very easy with Slack as one can message or make online video calls.
What do you dislike most about this product?
I have not experienced any problem from the performance of this product that can affect its operation.
What recommendations would you give to someone considering this product?
I totally recommend this platform to any organization for excellent team collaboration.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Maliha S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2021
Fantastic product
Likeliness to Recommend
What differentiates Slack from other similar products?
Quick and very easy to use. no unnecessary buttons or panels
What is your favorite aspect of this product?
The user interface is very simple
What do you dislike most about this product?
The history doesn't get saved and so does the media
What recommendations would you give to someone considering this product?
amazing, buy it and see for yourself
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.