What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Poojan S.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Fantastic product for business.
Likeliness to Recommend
What differentiates Slack from other similar products?
We can set the status, which is useful. Slack has all the features that one organization needs.
What is your favorite aspect of this product?
Snooze notification when we are not available. Integration with the other apps like clickup, drive and many more. Create a private channels for the private communication within organization
What do you dislike most about this product?
Anyone can see profiles without any restrictions in organizations. Notification problem in mobile applications sometimes.
What recommendations would you give to someone considering this product?
I recommend users to use slack for the business purpose which is help to complete the project on time and co-ordinate with team members. It has almost all features which organizations need.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Ariel C.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2021
Great tool for remote collaboration/communication
Likeliness to Recommend
What differentiates Slack from other similar products?
Easy to configure and use for all the company. Great apps to facilitate the collaboration and communication between peers and teams. Good to use it internally but also to allow external partners to participate in the conversation.
What is your favorite aspect of this product?
The app marketplace with a lot of options to connect really easy external software with Slack
What do you dislike most about this product?
The call/conference function, not super stable.
What recommendations would you give to someone considering this product?
Great product to handle communication and collaboration between peers and teams. Especially to connect people in the virtual office reallity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joaquin D.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
WORK EASIER.
Likeliness to Recommend
What differentiates Slack from other similar products?
The difference of Slack with other similar products is that through such effective video conferencing I can share information in a very efficient and secure way, helping me to save my time and that of my guests in meetings, I really like that it works in a very visual way and easy to configure with excellence in HD video and audio, as well as being fast and very secure.
What is your favorite aspect of this product?
My favorite aspect of Slack is its wonderful functions which are available to its users, functions that we can take full advantage of what I like about this online collaboration software is that it allows me to keep my work organized and focused with centralized spaces for conversations, files and tools. I like the accessibility, the simplicity with which I can move around, its flexibility and effectiveness, it is excellent.
What do you dislike most about this product?
Slack is an online meeting service that works in its entirety, offering wonderful collaboration tools, it is a program that has worked very well for me at all times and has helped me start my work in a simple and effective way, I have nothing to dislike this software, in my experience it is perfect.
What recommendations would you give to someone considering this product?
I recommend Slack to any person and work team who are considering its use to collaborate online through real-time meetings, sharing audio and video screen, it is a tool that brings great benefits by providing wonderful options when and where they are needed. It is flexible and intuitive, adapting to our needs, offering a unique experience and success in our collaboration, it works simply at the touch of a button, saving our time and expenses in travel, I recommend it because it is a work tool at your fingertips.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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