What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Ricardo F.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2024
Very good product
Likeliness to Recommend
What differentiates Slack from other similar products?
It really helps communication and is very intuitive
What is your favorite aspect of this product?
It is easy to use
What do you dislike most about this product?
Sometimes it can get very crowded with all the messages
What recommendations would you give to someone considering this product?
Go for it! It is a really good product
Pros
- Transparent
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Great product, prefer to Teams
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Unique Features
- Security Protects
Please tell us why you think this review should be flagged.
Thomas W.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2024
Slack is great for team communication!
Likeliness to Recommend
What differentiates Slack from other similar products?
Biggest thing is how easy it is to use and manage. I was able to set it up in a day and have the team using it the next day.
What is your favorite aspect of this product?
Integrations for document share or automated integration notifications
What do you dislike most about this product?
Cost can be a little high
What recommendations would you give to someone considering this product?
Watch videos and try the free version
Pros
- Performance Enhancing
- Fair
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
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