What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSlack Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Slack.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Rajat G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2021
Fantastic product
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is a Business communication tool, It is a single place for messaging, tools, and files. It is an instant messaging system with lots of add-ins for other workplace tools. The add-ins aren't necessary to use Slack, though, because the main functionality is all about talking to other people
What is your favorite aspect of this product?
UI Add-ins option Shortcuts Reminder Notes for yourself
What do you dislike most about this product?
There is nothing to dislike about this product, you can purchase it with your eyes closed.
What recommendations would you give to someone considering this product?
If you want to be more productive by interacting with the people within the company and make your life easier by putting reminders and send files and work collaboratively in groups. Slack is best. A company should use this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Princess N.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Very handy search engine
Likeliness to Recommend
What differentiates Slack from other similar products?
It is an open platform whereby users who don’t necessarily work together can use the app to network or interact.
What is your favorite aspect of this product?
Its search feature is my favourite and it is important since it has a filter for searching specifying the channel, team member and date associated with the message. It can integrate perfectly with Microsoft teams.
What do you dislike most about this product?
It deletes conversations after 14 days,
What recommendations would you give to someone considering this product?
It has a very helpful way of keeping users in the loop of any messages also it provides smooth integration with teams hence I would recommend this product to anyone considering it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Vincent C.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Collaboration platform is overly complex
Likeliness to Recommend
What differentiates Slack from other similar products?
I have not had a good experience with Slack and don't find that its uses are exceptional compared to other offerings out there.
What is your favorite aspect of this product?
Chat Channels can be created and segmented easily.
What do you dislike most about this product?
Overly complex to manage permissions and gauge usage.
What recommendations would you give to someone considering this product?
If you need a stand along product for chat and collaboration this might be your solution. If already using other vendor's platforms, check if they have an offering first.
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.