Slack Logo Award Winner Product Badge
Slack Logo Award Winner Product Badge
Slack

Slack

9.0 /10
Category
Slack
9.0 /10

What is Slack?

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Slack Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Slack.

91 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Slack?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

Instant Messaging

92

Notifications

88

File Sharing Collaboration

87

Integration With Productivity Tools

86

Cross Platform Support

86

Granular Access Management

86

Search

85

Document Collaboration

83

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

Slack Reviews

Shubham S.

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Amazing product with amazing features

Likeliness to Recommend

10 /10

What differentiates Slack from other similar products?

Slack UI is very user friendly and we can integrate third-party apps easily

What is your favorite aspect of this product?

I can integrate my calender into slack app

What do you dislike most about this product?

Mobile app can be improved

What recommendations would you give to someone considering this product?

Its easy and simple to use

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Caring

Riley S.

  • Role: Operations
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to use! Won't be switching any time soon

Likeliness to Recommend

10 /10

What differentiates Slack from other similar products?

Slack is extremely user-friendly and doesn't require the logistics that other software (such as Teams) requires, which is nice for remote workers

What is your favorite aspect of this product?

Thr ease of use!

What do you dislike most about this product?

There's nothing I dislike about Slack

What recommendations would you give to someone considering this product?

No recommendations!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Durgesh C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Excellent and fantastic product.

Likeliness to Recommend

9 /10

What differentiates Slack from other similar products?

Slack differentiates itself with a user-friendly interface, extensive integrations with third-party apps like Google Drive and Trello, and high customizability, allowing users to tailor their workflow and notifications to their needs.

What is your favorite aspect of this product?

My favorite aspect of Slack is its intuitive and user-friendly interface. It makes communication and collaboration effortless, allowing teams to stay organized and efficient with features like channels, direct messaging, and customizable notifications.

What do you dislike most about this product?

I don't have any dislikes.

What recommendations would you give to someone considering this product?

For someone considering Slack, I recommend exploring its integrations to streamline workflow, customizing notifications to stay focused, and utilizing channels to keep team communications organized and accessible.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Slack Comparisons