What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Shubham S.
- Role: C-Level
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jul 2024
Amazing product with amazing features
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack UI is very user friendly and we can integrate third-party apps easily
What is your favorite aspect of this product?
I can integrate my calender into slack app
What do you dislike most about this product?
Mobile app can be improved
What recommendations would you give to someone considering this product?
Its easy and simple to use
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Riley S.
- Role: Operations
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jul 2024
Easy to use! Won't be switching any time soon
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is extremely user-friendly and doesn't require the logistics that other software (such as Teams) requires, which is nice for remote workers
What is your favorite aspect of this product?
Thr ease of use!
What do you dislike most about this product?
There's nothing I dislike about Slack
What recommendations would you give to someone considering this product?
No recommendations!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Durgesh C.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2024
Excellent and fantastic product.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack differentiates itself with a user-friendly interface, extensive integrations with third-party apps like Google Drive and Trello, and high customizability, allowing users to tailor their workflow and notifications to their needs.
What is your favorite aspect of this product?
My favorite aspect of Slack is its intuitive and user-friendly interface. It makes communication and collaboration effortless, allowing teams to stay organized and efficient with features like channels, direct messaging, and customizable notifications.
What do you dislike most about this product?
I don't have any dislikes.
What recommendations would you give to someone considering this product?
For someone considering Slack, I recommend exploring its integrations to streamline workflow, customizing notifications to stay focused, and utilizing channels to keep team communications organized and accessible.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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