What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Gouthami K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2024
Best And Essential Communication Tool
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack stands out from other similar products with its great interface and powerful collaboration capabilities. Additionally, it offers advanced search functionality and personalized notifications, making it unique.
What is your favorite aspect of this product?
My favorite aspect of Slack is its user interface, which is user-friendly, making navigation efficient and communication smooth.
What do you dislike most about this product?
The one thing that I dislike the most is its occasional overload of notifications when participating in large teams.
What recommendations would you give to someone considering this product?
I recommend that someone new considering this product explore its features to ensure they align with their business goals.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Vinesh R.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2024
Its strengths lie in its user-friendly design
Likeliness to Recommend
What differentiates Slack from other similar products?
The slack channels
What is your favorite aspect of this product?
Ability to tag the people and emojis
What do you dislike most about this product?
Not applicable..
What recommendations would you give to someone considering this product?
Explore the mobile apps. It works wonder
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Wilmer R.
- Role: Operations
- Industry: Engineering
- Involvement: Vendor Management and Renewal
Submitted Jul 2024
Easy to use, great price, excellent product
Likeliness to Recommend
What differentiates Slack from other similar products?
Very friendly app
What is your favorite aspect of this product?
Communications channels
What do you dislike most about this product?
Some collab integrations
What recommendations would you give to someone considering this product?
Hire it it totally worths
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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