What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Ogunleye A.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2024
"Fantastic product!"
Likeliness to Recommend
What differentiates Slack from other similar products?
the Uniqueness and unmatched Features
What is your favorite aspect of this product?
the Screen sharing is very seamless and user friendly
What do you dislike most about this product?
document collaboration
What recommendations would you give to someone considering this product?
It is worth every penny spent
Pros
- Helps Innovate
- Reliable
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mohammad T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2024
It's Fantastic product. User friendly any one
Likeliness to Recommend
What differentiates Slack from other similar products?
User friendly and colour theme
What is your favorite aspect of this product?
Quick response
What do you dislike most about this product?
Nothing from my side
What recommendations would you give to someone considering this product?
It's very good product and user friendly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Archie M.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2024
Slack is a game-changer
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack's focus on channel-based communication is a perfect fit for us.
What is your favorite aspect of this product?
We've hooked it up with a few key tools like our project management software and document sharing platform. Now, updates, files, and critical information can be shared directly within Slack channels.
What do you dislike most about this product?
With so much project chatter happening in Slack, information overload can become a real issue.
What recommendations would you give to someone considering this product?
Slack is a fantastic option. Just be prepared to invest some time in establishing clear channel structures
Pros
- Helps Innovate
- Reliable
- Fair
- Acts with Integrity
Please tell us why you think this review should be flagged.
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