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What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Lucia M.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2024
My Experience With Slack
Likeliness to Recommend
What differentiates Slack from other similar products?
With this software, we have amazing team communication features. The software is also a great Workforce management tool.
What is your favorite aspect of this product?
I like that Slack is both powerful and affordable. It handles employee communication effortlessly. It comes with amazing Workforce Manage features.
What do you dislike most about this product?
Slack has been amazing. All features works. No flaws.
What recommendations would you give to someone considering this product?
For business use, Slack offers best features. I recommend it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Charleotte W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Furthering Internal communication with Slack.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack integrates with most apps.Ability to create channels where teams communicate and interact seamlessly.Slack offers real-time notifications.Ability to create collaborative workspace.
What is your favorite aspect of this product?
Ease to track and organize our conversations.Ability to share files quickly.Efficienr team communication and collaboration.Sending direct messages thus enabling real-time team chat.
What do you dislike most about this product?
I don't have anything negative to mention about Slack.
What recommendations would you give to someone considering this product?
They should try Slack for all their internal communication, team chat and instant messaging needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aniruddh B.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
"Amazing, feature rich product"
Likeliness to Recommend
What differentiates Slack from other similar products?
- it is way more feature rich compared to other players
What is your favorite aspect of this product?
- the ability to add-on apps as per your requirement
What do you dislike most about this product?
- nothing as such. Sometimes the initial set-up is a pain
What recommendations would you give to someone considering this product?
- use the free version extensively and then if it fits your environment, go to the paid version
Pros
- Trustworthy
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
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